[April 29, 2013] DMEa/Automotive Launches News Webinar: 'Why Can't They Just Answer the Darn Phone?' Tweet Apr 29, 2013 (Close-Up Media via COMTEX) -- DMEautomotive (DMEa), a science-inspired, results-based automotive marketing company, announced the sixth in a series of webinars the company is hosting with Automotive News. In a release, the company noted that the 60 minute webinar titled Why Can't They Just Answer the Darn Phone provides critical best practices and solutions for one of the biggest obstacles to increased dealership profits: poor inbound call handling. The webinar takes place on Wednesday, May 1 at 2 p.m. EDT. "Customers expect that the dealership phone is answered 100 percent of the time. But is it What really happens when the phone rings at the dealership " asked Mike Walther, president and CEO of DMEautomotive. "We designed Why Can't They Just Answer the Darn Phone to help dealers confront the cold, hard, sometimes painful, truth of ineffective inbound call handling and, importantly, to provide the best practices and solutions to prevent phone leads and profits from falling through the cracks." Why Can't They Just Answer the Darn Phone will be moderated by Jim Treece, Industry Editor at Automotive News, and features DMEautomotive's CIC Sales Manager Bob Gardner and CMO Mike Martinez. The webinar includes: -How to identify areas in your store that have problems with incoming phone calls. -What missed phone calls mean…from a revenue perspective. -How a responsible and professional call center functions, and how it impacts your business. -Specific product features that every successful Virtual Business Development Center should provide. -The opportunity loss associated with missing after hours calls. More Information: http://crainnewsalerts.com/portal/wts/cemcjuudBfzqeezb7Lir4eAqiz6xvc http://www.autonews.com/section/WEBINAR ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]