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Avotus' ICM UM 8.3 Earns Avaya Compliance Rating [Health & Beauty Close - Up](Health & Beauty Close - Up Via Acquire Media NewsEdge) Avotus Corp., a provider of communications management solutions, said that its ICM UM 8.3 is compliant with key collaboration solutions from Avaya, a global provider of business collaboration systems, software and services. In a release, the Company said that ICM UM 8.3 helps businesses optimally provision their communications environment, improve customer service, support legal and regulatory requirements, enable chargeback to departments, cost centers and clients, understand employee productivity, and identify and highlight system misuse. The application is now compliance-tested by Avaya for compatibility with Avaya Communication Server 1000 release 7.5. "ICM UM is one of our best solutions, armed and compatible with avant-garde technologies and designed to take call accounting to the next level," said Sumer Shankardass, CEO, Avotus. "The successful conclusion of compliance testing authenticates our commitment to provide our Avaya customers and partners a cost-effective, across- the-board usage management solution compatible with their Avaya environment." "By taking part in Avaya's compliance testing program and effectuating open standards, technology partners such as Avotus are helping enterprises get more out of their communication spend," said Eric Rossman, vice president, Developer Relations, Avaya. "Their UM solution helps Avaya customers ascertain and control the real cost of providing service to their users." More information: www.avaya.com www.avaya.com/devconnect www.avotus.com ((Comments on this story may be sent to [email protected])) (c) 2013 ProQuest Information and Learning Company; All Rights Reserved. [ Back To TMCnet.com's Homepage ] |