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Broadvox Releases Guide to Key Considerations When Selecting a SIP Trunking ProviderDALLAS --(Business Wire)-- Broadvox, a leading provider of Managed Business VoIP services, has published a new guide, Selecting Your SIP Trunking Provider: Six Key Considerations, which identifies and explains important issues that all businesses should consider in their purchase decision-making. For companies wanting to make full use of their installed IP PBX (News - Alert), SIP Trunking is the solution. SIP Trunks can offer significant cost savings for businesses, eliminating the need for local PSTN gateways, costly ISDN BRIs or PRIs. SIP Trunking combines voice and data over a single broadband circuit, eliminating the need for a traditional phone service and saving customers up to 70% off their phone bill. When selecting a SIP Trunking provider, it's important to evaluate each provider's network for coverage, reliability and consistency with industry standard Service Level Agreements (SLAs). A provider's reputation, particularly with companies of a comparable size or in a similar industry, is an important indicator of their ability to deliver reliable service with quality customer support. Broadvox (News - Alert) is an industry leader in SIP Trunking, passing over 10 billion IP minutes over its nationwide, voice-optimized network each year. The Broadvox standard SLAs guarantee SIP Trunking at a 99.99% uptime and one-hour Mean Time to Respond and two-hour Mean Time to Repair. It is also important to verify that your SIP Trunking selection is interoperable with your IP PBX. Broadvox has certified the majority of IP PBXs, so you can count on a rapid and seamless installation process when you pair Broadvox SIP Trunking with equipment from any of their certified vendors. Another important factor to consider is your broadband connection. Businesses that also want voice service with full voice Quality of Service will need the option to buy their broadband circuit from their SIP Trunking service provider. This allows service providers, like Broadvox, to troubleshoot and monitor voice prioritization, packet loss, latency and jitter over their data circuit, resulting in the highest level of voice quality control. The final - yet very important - step in creating a truly customized SIP Trunking solution is picking your add-on features. "Not all SIP solutions are created equal. When creating a customized SIP Trunking solution, it's important to pay careful attention to the feature-sets," said Mike Gruszka, Director of Product Management at Broadvox. "At Broadvox, for example, we offer unique add-on features that provide key advantages for optimizing your service - two of these are Call Bursting and Business Continuity." Call Bursting is a secondary SIP Trunk that allows your business to temporarily utilize more concurrent call sessions than the number you've purchased. Business Continuity is a unique configuration per SIP Trunk that ensures call completion in the event that your equipment is inaccessible. With Broadvox, multiple failover and forwarding options are available including: Device Failover, SIP Trunk Failover, SIP Trunk Forwarding, DID Forwarding. About Broadvox Broadvox is a leader in providing customized integrated managed VoIP communication and collaboration solutions to support SMB, Enterprise and Carrier customers. It has deployed one of the largest, full-featured global VoIP networks and is trusted by over 300 telecommunications carriers, ASPs, ISPs and more than 10,000 businesses and 4,000 partners nationwide. Broadvox delivers SIP Trunking, SIP origination and termination services, broadband and Hosted Voice and UC Communications. Broadvox is headquartered in Dallas, Texas. For more information, visit www.broadvox.com.
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