[April 09, 2013] ManageEngine Reports BMI Healthcare Enhances Visibility and Security of Devices Accessing the Central Network Tweet Apr 09, 2013 (Close-Up Media via COMTEX) -- BMI Healthcare, a UK independent healthcare provider, has delivered annual IT infrastructure management cost savings of at least 70 percent, improved security, automated patch management and increased visibility across its entire IT environment as a result of deploying Desktop Central from ManageEngine, the real-time IT management company. According to a release, with 69 hospitals and treatment centres, over 10,000 employees and 6,500 IP enabled devices across the UK, BMI Healthcare required a centralised management solution to ensure visibility and understanding of the entire IT landscape. This means that at any given time, the IT department has the ability to monitor devices including medical equipment across its estate and to administer the required software and security updates, enabling users to continue operating within a secure environment with maximum availability of systems. Matt Rooney, IT Desktop Manager for BMI Healthcare, said; "We live in an age where technology and Internet enabled devices are now the norm. The global and local healthcare sectors have become more aware of their dependency on IT infrastructure, with medical equipment typically requiring a live IP connection to function. On top of this, staff are using a combination of personal and corporate PCs, laptops, Smartphones and tablets to access our central network and Wi-Fi." Matt Rooney continued; "Before deploying ManageEngine's Desktop Central, we used Symantec's Altiris, which had a complicated back-end SQL database and required heavy upfront investment from a solution customisation stand-point. It also meant that we had to ensure one of our engineers was fluent in SQL reporting as none of the out-of-the-box reports met our unique regulatory standard requirements. As a result, we had little visibility into the exact inventory of our Desktop estate, which presented a patch management headache. Especially when you consider the number of hospitals we maintain. " Desktop Central automates BMI Healthcare's regular desktop management activities such as; installation of periodical software updates, weekly patch management, delivery of service packs to any Windows-based device including medical equipment, standardising desktop interfaces, administering company security policies and restricting the use of unsecured foreign devices, such as USB sticks and portable hard drives. In addition, the IT department uses Desktop Central to audit its entire Windows estate and run the necessary reports to comply with healthcare industry regulatory standards. Automating these traditionally manual IT functions has freed up the IT team to focus on other business critical IT disciplines and projects - such as network monitoring and security event management. Before the introduction of Desktop Central, these management tasks would tie an engineer up for a considerable amount of time and often resulted in support calls being logged and contractors being hired to achieve the level of reporting detail BMI Healthcare required. BMI Healthcare is a UK independent provider of private healthcare with 69 hospitals and healthcare facilities throughout the country. ManageEngine delivers the real-time IT management tools that allow an IT team to meet an organization's need for real-time services and support. More information: bmihealthcare.co.uk manageengine.com ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]