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3CLogic's Technology Integration with Infusionsoft Increases Contact Center Efficiency and Campaign ExecutionScottsdale, AZ, Mar 27, 2013 (PRWeb.com via COMTEX) -- 3CLogic, the leader in cloud-based contact centers hosted on Amazon Web Services (AWS), today announced its technology integration with Infusionsoft, the only all-in-one sales and marketing software for small businesses that combines CRM, marketing and e-commerce. With Infusionsoft and 3CLogic's cloud-based contact center, customer service reps will have a 360 degree view of all voice, chat, and social media interactions with clients. From within Infusionsoft, customers will be able to launch telemarketing campaigns or reach prospects with one click. All state-of-the-art call center capabilities are delivered from the cloud. With 3CLogic's inbound and outbound contact center software, companies have more accurate and timely information about their prospect or customer so they can: More efficiently respond to communications Ensure customer satisfaction with better service Drive toward a larger lifetime value of each account, customer, or client. "We are proud to welcome 3CLogic to the Infusionsoft Marketplace" says Brian Kappus, Marketplace Partner Manager for Infusionsoft. "Our Marketplace is full of innovative business solutions like 3CLogic that are designed beautifully to work with Infusionsoft. 3CLogic will help our customers be more successful by saving them time so they can focus on great customer service and growing sales." "Infusionsoft provides invaluable marketing and sales tools to small businesses," said, Raj Sharma, President and CEO of 3CLogic. "With the integration of 3CLogic's contact center capabilities with Infusionsoft, a new world of communications opens up for small businesses, without having to invest in a separate phone or call center system." About 3CLogic 3CLogic, headquartered in Rockville, MD, offers a full suite of cloud based inbound and outbound customer interaction channels such as voice, chat, and social media, which integrate with existing Customer Relationship Management (CRM) software. This integration provides businesses with a 360 degree view of all customer interactions regardless of the channel chosen by their customers. With 3CLogic's cloud based Contact Center, companies have more accurate and timely information about their prospect or customer and they can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client. For more information, please contact 3CLogic at: 800-350-8656 or info(at)3clogic(dot)com. Find 3CLogic on the web at: http://www.3clogic.com. About Infusionsoft Infusionsoft provides an all-in-one sales and marketing software for small businesses. Its web-based system helps small businesses automatically market to get more customers, grow sales and save time. The privately held, six-time Inc. 500/5000 company is based in Chandler, Ariz. and is funded by Goldman Sachs, Mohr Davidow Ventures and Signal Peak Ventures. For more information, visit http://www.infusionsoft.com. Media Contacts: David Rastatter 3CLogic drastatter(at)3clogic(dot)com Laura Collins Infusionsoft (480) 499-6773 laura.collins(at)Infusionsoft(dot)com Read the full story at http://www.prweb.com/releases/3CLogic/infusionsoft/prweb10569998.htm PRWeb.com |