|[January 09, 2013]
The Retail Outsource Companies Introduces The Consumer Insight at CES 2013
MIAMI --(Business Wire)--
The Retail Outsource Companies, is pleased to announce the launch of its
new sister company, The Consumer Insight (www.theconsumerinsight.com).
The Consumer Insight (TCI), is a full-service customer experience
management service provider. TCI focuses on Mystery Shopping, Telephone
Mystery Shopping, Customer Surveys, Compliance Audits, Competitive
Intelligence, and Instant Rewards programs.
TCI's client-centric methodology and unparalleled commitment to quality
reporting distinguish it above other customer experience management
programs currently available. TCI deploys over 25 specific processes to
ensure quality reporting; including PhotoDNA document upload
verification and GeoVerify GPS location authentication. Through the use
of TCI's 30 thousand team members we can quickly deploy and execute
thousands of visits with quality and accuracy. "We are delighted to add
TCI to our comprehensive suite of services offering," stated Brett
Beveridge, Founder & CEO of The Retail Outsource Companies.
The Consumer Insight is headed up by Sam Hersey. Sam Hersey is a 30-year
veteran of the retail industry and currently serves as the General
Manager of The Consumer Insight. He has operated hundreds of retail
locations with a focus on CE and wireless retail services. Sam has a
rich and varied background in all aspects of retailing and specializes
in defining, refining, and elevating the customer experience. He has
applied his extensive experience to developing actionable full-cycle
customer experience reporting and management services to empower over 75
retail entities; from Fortune 100 companies to regional and local
retailers. "Sam's programs have helped clients of all sizes to
understand, refine, and improve their customers' retail experience. His
extensive retail and customer experience expertise offers TCI an immense
competitive edge," stated Brett Beveridge, Founder & CEO of The Retail
To connect with TCI at CES (News - Alert) contact Founder and CEO Brett Beveridge at email@example.com.
About The Consumer Insight
The Consumer Insight (TCI), a full service customer experience
management service provider, is the newest member of The Retail
Outsource Companies. TCI is headquartered in Miami, FL, along with its
affiliate companies, The Retail Outsource, specializes in retail
consultation and specialized sales team staffing, Mobile Insight, a
wireless mobile field force automation application system, and SYMBITS,
an IT managed services firm.
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