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Urgent Care Association of America Releases 2012 Benchmarking ReportNAPERVILLE, Ill. --(Business Wire)-- The Urgent Care Association of America (UCAOA) has recently released its 2012 Urgent Care Benchmarking Results. This biennial benchmarking survey is intended as a catalyst to spark dialogue on a national basis in order to determine what the results teach us and how we might implement them into a larger continuous quality improvement program for urgent care centers and industry in order to lead to enhanced outcomes and patient experience. Benchmarking Study Committee Chair, J. Dale Key, explains the value of having this data available, "My desire is for UCAOA to continually produce the most accurate and meaningful industry information possible upon which urgent care owners and operators can rely in order to confidently manage their practices. The importance of having this information available to all urgent care providers, as well as to those who supply goods and services to the industry cannot be overstated." New 2012 data includes:
This investment by UCAOA represents a starting point for continued comparison and established standards of excellence. A review of business functions, activities, patient base, physician coverage, or pricing will give urgent care centers a good sense of how they compare. For more information on how to purchase the 2012 Urgent Care Benchmarking Results, go to www.ucaoa.org/benchmarking. ABOUT THE URGENT CARE ASSOCIATION OF AMERICA The Urgent Care Association of America (UCAOA) is a membership association for the urgent care industry. UCAOA provides educational programs in clinical care and practice management, sponsors urgent care Fellowship Programs, funds groundbreaking industry research, has a monthly Journal of Urgent Care Medicine and maintains an active website and online Forum for daily exchange of best practices. UCAOA provides leadership, education and resources for the successful practice of urgent care for its members.
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