[December 13, 2012]

Revana President, Judi Hand, Wins Bronze Executive of the Year Stevie® Award for Women in Business

TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of technology-enabled customer experience solutions, announced today that Judi Hand, president and general manager of Revana, a TeleTech (News - Alert) company, was named winner of a Bronze Stevie Award for Executive of the Year for Business Services at the 9^th Annual Women in Business Stevie® Awards in New York City.

As part of her nomination, Ms. Hand was recognized for her client focus and creativity. Her versatility as a leader has accelerated innovation and growth for TeleTech's revenue generation division, Revana. Ms. Hand's singular focus on improving business outcomes is driven by her relentless pursuit of client success. Under her direction, Revana increased its revenue growth by nearly 20 percent in 2011. This is Ms. Hand's second Executive of the Year Stevie Award for Women in Business; she was first recognized in 2010. "I'm excited to congratulate Judi on winning a Bronze Stevie Award," said Kenneth Tuchman, TeleTech chairman and chief executive officer. "Judi has a unique way of understanding our clients' business challenges and translating them into solutions that deliver tangible results. Judi's leadership has helped Revana drive continuous improvement in its ability to deliver technology enabled revenue generation services to some of the world's most recognizable brands."

"We're very excited about this year's winners of the Stevie Awards for Women in Business," said Michael Gallagher, founder and president of the Stevie Awards. "The judges have told me that they think this is the best and most inspiring crop of nominees we've ever had."

More than 1,200 entries were submitted this year for consideration in more than 9 categories, including Executive of the Year, Entrepreneur of the Year, Women Helping Women, and Communications Campaign of the Year.

ABOUT TELETECH

For 30 years, TeleTech and its subsidiaries have helped the world's most successful companies design, enable, manage and grow customer value through the delivery of superior customer experiences across the customer lifecycle. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-enabled solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, our more than 41,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. Through the TeleTech Community Foundation, the company leverages its innovative leadership to ensure that students in underserved communities around the globe have access to the tools and support they need to maximize their educational outcomes. For additional information, please visit http://www.teletech.com.

ABOUT REVANA

As a recognized leader in technology enabled revenue generation solutions, Revana helps top brands navigate and profit from change. Built on an integrated, data-driven, scalable framework, the Revana platform combines data analytics with technology in a end-to-end sales and marketing solution that adapts to customers' changing needs. Across every channel, every day, Revana helps clients attract, earn and keep their customers' loyalty.

Recognized by the Stevie Awards as 2012 Sales & Customer Service Provider of the Year, Revana serves clients across a variety of countries and industries, including communications and media, high technology, online advertising and retail, automotive, financial services and healthcare. Utilizing the latest technology and best practices, Revana provides integrated sales and marketing solutions for lead generation, customer acquisition, onboarding, lifecycle digital marketing, analytics, account management and retention. These solutions enable highly recognized brands to maximize market coverage and customer engagement among consumer, small and mid-size businesses, education and Public Sector. Founded in 1993, Revana is headquartered in Tempe, Arizona and employs more than 2,000 people in U.S., Canada, Philippines, Brazil and Australia. It is a wholly-owned subsidiary of TeleTech Holdings, Inc., a top 100 global outsourcing provider recognized by the International Association of Outsourcing Professionals (IAOP). For additional information, visit www.Revana.com or call 800.656.5827.

ABOUT THE STEVIE AWARDS

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com

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