|[December 04, 2012]
Eccentex Redefines Dynamic Case Management (DCM) for the Modern Knowledge Worker with Launch of AppBase 4.5
LOS ANGELES --(Business Wire)--
Corporation, a provider of platform-as-a-service (PaaS) applications
for Dynamic Case Management (DCM (News - Alert)), today announced the launch of AppBase
4.5, a cloud-based platform that redefines the fundamental processes and
user interfaces of the modern knowledge worker.
Through industry-leading graphical tools and APIs, AppBase 4.5 helps
organizations create DCM applications five times faster than existing
solutions on the market. This gives knowledge workers the tools they
need to manage incidents, claims, investigations and customer complaints
across a range of industries while keeping pace with the rapid rate of
regulatory, business and consumer expectations.
AppBase 4.5 provides knowledge workers with the process management and
collaboration technologies necessary to handle disparate data types,
collaborate across a broad range of personas and interact with a variety
of knowledge bases in an unstructured, semi-structured and structured
processes. With this unique DCM platform, knowledge workers can execute
applications in record time to generate greater customer satisfaction,
as well as improved productivity and job satisfaction.
As the industry's only case management platform built from the ground up
as a cloud-based solution, AppBase 4.5 is currently helping more than
150 customers globally toopen, process, and quickly close a variety of
"In order to maintain the highest level of awareness for all 100,000
miles of pipeline we operate, Eccentex has provided us with an efficient
and reliable document management system that has reduced the risk of
pipeline compromise due to incomplete information," said Lev Berkovich,
Project manager, Operations Technology/Gas Engineering/Gas Operations at
Sempra Energy (News - Alert), a Fortune 500 energy services holding company. "Eccentex
has more than met the needs of our 500-plus users and we are looking
forward to expanding the use of Eccentex as future updates become
As a PaaS solution, AppBase 4.5 delivers the most effective tools to
support the evolution of DCM with its customizable, easy to integrate
and simple to maintain framework.
In Gartner's (News - Alert) October 5, 2012 "Market Trends: Platform as a Service,
Worldwide, 2012-2016, 2H12 Update", Michelle Cantara states, "The
platform as a service market will undergo significant shifts that will
impact the traditional vendor landscape of most infrastructure software
markets, with several large vendors expected to make significant market
moves. Vendors must prepare for PaaS's impact on certain software
"AppBase 4.5 is a breakthrough platform that addresses a significant and
underserved market for the management of complaints, claims, incidents
and investigations," said Glen Schrank, Chief Executive Officer of
Eccentex. "Our unique platform-as-a-service approach enables the rapid
development, testing, and rollout of critical applications that can help
organizations better handle issues and achieve business benefits and
efficiencies in real time."
As part of the company's sales strategy, AppBase 4.5 will soon be
available to third-party developers to rapidly develop, test and
implement DCM applications in a production environment.
For more information or to download AppBase 4.5, please visit http://www.eccentex.com/index.php.
Eccentex is revolutionizing the way knowledge workers, management and
customer expectations are being met by delivering better results through
universal access to execute tasks when, where and how it's needed to
achieve customer satisfaction, while maintaining corporate governance
and compliance requirements. A technology innovator with more than 7
years of experience and several patents, Eccentex provides a globally
proven solution and one stop shop for all things dynamic case management.
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