|[November 27, 2012]
CA Nimsoft Powers Xigent Solutions' Hybrid Managed Services Offering
ISLANDIA, N.Y. --(Business Wire)--
CA Technologies (News - Alert) (NASDAQ: CA) today announced that Xigent
Solutions, a leading provider of enterprise infrastructure services
and solutions, has deployed CA
Nimsoft as the cornerstone of its hybrid managed services offering.
CA Nimsoft (News - Alert) enables Xigent Solutions to offer its customers cloud-based
monitoring and service management capabilities that provide proactive
problem identification and resolution.
to Tweet: CA @Nimsoft powers @xigentsolutions hybrid managed
services offering http://bit.ly/Ug7OJY
A cost-effective, multi-tenant, IT Management-as-a-Service solution, CA
Nimsoft combines industry-leading monitoring and ITIL®-based
service management. The unified solution provides Xigent Solutions the
visibility necessary to help keep customers' critical systems and
applications up and running.
Xigent Solutions evaluated several poducts and selected CA Nimsoft for
its breadth of capabilities, including its ability to scale and its ease
of management. With CA Nimsoft, Xigent Solutions can be much more
proactive in improving operational efficiency and improving customer
satisfaction. This saves Xigent Solutions time and resources, while
enabling them to build a trusted relationship with the customers they
"Most of our customers are small- to medium-sized businesses that are
looking to us to manage their IT infrastructures," said Chuck Ballard,
director of Managed Services at Xigent Solutions. "CA Nimsoft provides
us the insight we need to become a stronger trusted advisor to our
customers. This helps to boost our value proposition to customers and
delivers even more excitement around our services."
With automated alerts, CA Nimsoft enables Xigent Solutions to
continuously improve their services. In some cases, they've been able to
help customers save significant IT investments, simply by keeping track
of where infrastructure resources are being used. For example, one
Xigent Solutions customer was running out of disk space on their storage
infrastructure and was about to spend significant budget to expand
resources. Xigent Solutions evaluated the situation and discovered
"CA Nimsoft alerted us that the customer's storage was filling up and we
were able to identify that it simply wasn't provisioned correctly," said
Ballard. "As a result, we were able to recover about 500 GB of space
which helped the customer avoid a $50,000 investment in new equipment
that they didn't need."
"CA Nimsoft is ideal for managed service providers like Xigent
Solutions, who have to efficiently support large numbers of customers
with dissimilar IT environments," said Nick Ellis, senior vice
president, CA Technologies. "Our licensing model is especially
attractive to MSPs, since it allows them to keep their costs
continuously aligned with their revenue streams-allowing them to be
exceptionally effective and appropriately profitable."
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions that help
customers manage and secure complex IT environments to support agile
business services. Organizations leverage CA Technologies software and
SaaS (News - Alert) solutions to accelerate innovation, transform infrastructure and
secure data and identities, from the data center to the cloud. Learn
more about CA Technologies at www.ca.com.
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Copyright © 2012 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y.
11749. Nimsoft is a trademark of CA. All other trademarks, trade names,
service marks and logos referenced herein belong to their respective
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