[November 26, 2012] Frost and Sullivan Awards Digium a Growth Leadership Award Tweet Nov 26, 2012 (Close-Up Media via COMTEX) -- Digium announced it has received the 2012 Frost and Sullivan Global Growth Leadership Award for growth of its Switchvox Unified Communications solution for small and medium businesses. In a release, the Company noted Frost and Sullivan presents this award annually to the company that has demonstrated excellence in capturing the highest annual compound growth rate for the past three years. "Digium has demonstrated considerable growth in the challenging, but rapidly growing SMB market, positioning itself as one of the top SMB IP PBX vendors in the world," said Alaa Saayed, senior industry analyst with Frost and Sullivan. "Their all-in-one Switchvox solution provides a best-in-class business IP solution, with compelling functionality and competitive pricing, making Digium a major competitor in the overall enterprise communications platforms market. They are well-positioned to leverage this market leadership and strength to further expand into the SMB communications segment, where comprehensive features and competitive pricing are critical to success." "We are honored to be recognized as a market leader as a result of our growth of Switchvox, but we're also happy that Frost and Sullivan acknowledged this growth was possible because of the innovation and value Switchvox provides," said Leslie Conway, vice president of global marketing at Digium. "This research and award echoes what we hear from customers every day, businesses need a phone system that enables them to stay one step ahead of their peers in today's competitive market. The flexibility, ease of use and competitive pricing we offer allows our customers to do just that." Digium's Switchvox integrates PBX, fixed mobile convergence and mobility, conference bridge, call queues, fax server, instant messaging, unified messaging, presence, video calling, recording and monitoring, as well as reporting and call logging software functions onto a single appliance. Key applications can be accessed through the highly customizable Switchboard Web interface that provides every user with a personalized view of their communications environment and tools. The Digium IP phones offer the tightest integration possible with Switchvox, incorporating plug-and-play installation. Frost and Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and secondary research in order to identify best practices in the industry. "Digium's success with Switchvox is commendable when considering how the SMB UC marketplace has seen a lot of competitors come and go," said Rob Arnold, senior industry analyst with Frost and Sullivan. "Customers expect value, and vendors need to deliver that value to stand out. As a previous winner of the Customer Value Enhancement Award in UC for SMBs, I think Digium has created a unique advantage with Switchvox; their 'enterprise class features at a price you can afford' value proposition has certainly resonated with customers." "All of these options can save time and improve productivity, allowing clients to work where and how they want to work," said Conway. "Switchvox is well-positioned to give businesses a competitive advantage since our UC system gives them access to features they might have considered outside their reach. This system provides the best value for price-sensitive SMB customers." Digium provides custom communications and phone systems. ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]