TM Forum Details Management World Americas [Travel & Leisure Close - Up]
(Travel & Leisure Close - Up Via Acquire Media NewsEdge) TM Forum announced its Catalyst program at Management World Americas brings to life solutions that focus on a range of industry issues including cyber security, cloud mobility, big data, mobile money, smart grid, eHealth and more.
According to a release, TM Forum's Catalyst program takes a unique approach to collaboration by providing the communications value chain a neutral environment to develop prototype solutions to some of the most urgent service management challenges today. At Management World Americas, held Dec. 3-6, at the Rosen Shingle Creek, in Orlando, Fla., service providers, international banks, top universities and large suppliers are all working together to demonstrate six digital services-focused Catalyst projects. These new Catalysts are part of TM Forum's Digital Services Initiative which helps companies focus on overcoming the challenges of managing complex digital services.
"As service providers look toward the emerging digital economy, they need to see it as a vast opportunity rather than something to fear," said Nik Willetts, chief strategy officer, TM Forum. "The digital revolution is transforming enterprise IT; creating opportunities for service providers to revolutionize their business operations and grow profits. As these transformations reveal new challenges, TM Forum is responding, bringing together the entire value-chain in our Catalyst Program, and providing a great example of how we are working to enable an open digital economy."
Management World Americas features the following Catalyst projects:
Big Data: Customers, Partners and Mobile Money
This Catalyst demonstrates proactive customer experience management and revenue management of partner settlement for a multi- partner video service, and shows how TM Forum's IPDR technology and big data analytics can be used to capture customer experience.
-Champions: China Mobile Communications; SingTel Optus
-Participants: Amdocs Management; Beijing University of Posts and Telecommunications; Huawei Technologies; IBM Corp.; Tektronix Communications; Infonova; Sun Tech Business Solutions Pvt.; Ventraq, Inc.
Cloud Mobility: Solving the Enterprise's BYOD Challenge
Enterprises are challenged by growing demand for bring-your-own- device (BYOD) in their IT environments. This Catalyst explores solutions to BYOD, including securing mobile devices across the enterprise, and enabling legacy applications on mobile devices.
-Champions: Bank of America; China Mobile Communications; Commonwealth Bank of Australia; SAPO (PT Comunicacoes); UBS Financial Services
-Participants: Alcatel-Lucent; AsiaInfo-Linkage, Inc.; Beijing University of Posts and Telecommunications; Carnegie Mellon University; Ericsson; Microsoft Corp.; Syracuse University
-Supporters: ServiceMesh; Virtual Clarity
Cyber Operations: Metrics for Security Management
This Catalyst project brings to life new key performance indicators (KPIs) for measuring industry best practices for cyber operations, proving their viability as indicators, and demonstrating that utilizing good measures across a supply chain can produce quantitative results.
-Champion: U.K. Ministry of Defence, Defence Science and Technology Laboratory (Dstl)
-Participants: CA Technologies, Inc.; McAfee; Sooth, Inc.
Innovations for the Emerging Smart Grid Environment
This Catalyst shows how TM Forum member companies are leveraging communications industry-centric investments and products in the utility domain, and how utilities might benefit from products and services.
-Champions: BT Group plc
-Participants: BaseN; Synaptitude
LTE and Mobile Money: Risk or Reward
This Catalyst provides insight into how mobile money is a potential source of risk for fraud and revenue leakage, and covers strategies for mitigating these risks.
-Champions: Digicel Group; Etisalat Misr; MTS Allstream, Inc.; Rogers Communications, Inc.
-Participants: cVidya Networks, Inc.; Ericsson; Microsoft Corp.; WeDo Technologies
Optimizing the Virtual House Call
This Catalyst explores how the communications industry can support and benefit from eHealth initiatives in the coming decade.
-Champions: Rogers Communications Inc.; The University of San Francisco
-Participants: TOA Technologies, Inc.; Amdocs Management; University of Colorado
-Supporters: Detecon International
Digital services are the focus of TM Forum's Management World Americas conference and expo, which draws over 1,500 attendees from industries in the digital services economy, including communications, cloud, finance, government and healthcare. With five conference Forums covering digital service delivery, analytics and management, and two Summits focused on Cable and Cyber Security, Management World Americas is the place for companies looking to capture their share of the digital economy. Register now for Management World Americas and receive maximum savings.
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