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Avtex Signs Agreement with Language Access NetworkMINNEAPOLIS --(Business Wire)-- Avtex (News - Alert) solutions, a provider of customer experience technology solutions, today announced an agreement with Language Access Network. Language Access Network (LAN) a provider of real-time interpretation solutions for healthcare leveraging video, has selected Avtex as its technology partner for the development of its next generation interpretation solution. "We evaluated a number of companies in our search for a solution provider and selected Avtex based not only on their knowledge of the various technologies required but also based on their ability to integrate them into a single solution," said Jamey Edwards, CEO of Language Access Network. "Our service is mission critical and drives significant value to our clients and Avtex understood that our requirements dictated an innovative, scalable and reliable solution that bolstered our position as the market leader." Based on the patent pending video kiosk solution by Avtex, the real-time interpretation engine will allow non-native speaking patients in clinic and hospital settings to engage in video interaction with interpreters from aound the world. "We are extremely excited to be working with Language Access Network on the development of their video interpretation solution," said George Demou, President of Avtex. "Video based interaction is an exciting new frontier in customer experience and feel this channel is gaining momentum in the contact center."
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