| [September 13, 2012] |
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Broadview Upgrades OfficeSuite Cloud-Based Phone System with New Features and Equipment Options
RYE BROOK, N.Y. --(Business Wire)--
Broadview
Networks, a leading provider of hosted voice, data and cloud
computing solutions has released new enhancements to its flagship
cloud-based phone service, OfficeSuite®, offering upgraded
features at no additional cost, as well as new equipment options.
"Because Broadview owns the patented code behind the OfficeSuite
technology, we can easily add, modify and upgrade features at any time,"
said Brian Crotty, chief operating officer at Broadview. "This allows us
to tailor our products and their features based on customer feedback and
to provide a more personal, intuitive, high-quality solution."
New OfficeSuite® features include:
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Business hour management-Customers can now set up their own call
handling rules for different phones, and even for different office
locations, based on business hours. This feature is useful for
accommodating shift work, for multi-site businesses, or for any
organization that has groups of employees with different work
schedules.
-
Distinctive ring-The new distinctive ring feature gives employees the
option to assign different ring tones to their desk phones for
different types of calls. This is an ideal tool for helping
distinguish one phone from another in an open office environment, as
well as instances in which internal versus external calls, or
direct-dial versus group calls, must be audibly distinguishable.
-
Automatic Call Distribution (ACD) sign in / sign out-OfficeSuite®
customers with the ACD feature can now program their desk phones for
one-touch login and logout of ACD queues.
New products include:
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Color
Touch-Screen LCD Phone-Comes with a full-color, touch-screen LCD
display, 48 programmable self-labeling keys across three pages, a
full-duplex speakerphone, a variety of supported peripherals and an
integrated 10/100/1000 switch for use in Gigabit LAN environments.
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LCD
Phone-Comes with a large LCD display, a full-duplex speakerphone,
easy headset integration and superior sound and quality.
-
Wireless Digital Enhanced Cordless Telecommunications (DECT (News - Alert)) handset
and headset-Cordless
handset and headset for various OfficeSuite® desk phones,
giving employees the freedom and flexibility to move around the office
without missing calls. DECT handsets and headsets operate up to a
radius of 300 feet and provide better voice quality than standard
Bluetooth®.
OfficeSuite® is Broadview's award-winning, cloud-based phone
solution that provides businesses of any size with an IP-based phone
system, unlimited nationwide calling, and an easy-to-use website to
manage the service. OfficeSuite® delivers a complete solution
with state-of-the-industry features and applications that require no
capital investment, maintenance contracts, or additional IT resources.
To learn more about OfficeSuite®, click here.
To view a virtual tour or free live demonstration, click here.
About Broadview Networks (News - Alert) www.broadviewnet.com
Broadview Networks is a network-based business communications provider
serving customers with local and long-distance voice and data
communications, premises-based and patented hosted VoIP systems, data
services and a full suite of managed and professional services. They
also provide an innovative portfolio of bundled, hosted IP phone and
cloud computing services designed to meet the unique application
requirements of diverse workforce groups. Its customers benefit from
award-winning customer service, including a Web-based account management
tool and a primary point-of-contact for real-time, personal customer
care.
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