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AboitizPower Implements Oracle Utilities Customer Care and Billing to Improve Efficiency and Enable Compliance
REDWOOD SHORES, CA, Sep 10, 2012 (MARKETWIRE via COMTEX) --
Oracle (NASDAQ: ORCL)
News Facts
-- AboitizPower, a leading distributor, retailer and generator of power
in the Philippines, has implemented Oracle Utilities Customer Care and
Billing to standardize the organization's six subsidiaries onto a
single billing platform, streamline business processes and prepare for
significant regulatory changes in the market.
-- AboitizPower's six subsidiaries were using disparate systems developed
in-house and customized over several years. As a result, consolidation
of monthly financial reporting was a manual process prone to error.
Further, the disparate systems hampered the organization's ability to
introduce new electricity services to its customers, accommodate new
technologies like smart metering and respond quickly to competitive
challenges.
-- After implementing Oracle Utilities Customer Care and Billing,
AboitizPower is now capable of standardizing business processes,
adopting best practices and generating consolidated monthly reports in
a timely fashion.
-- Tight integration with Oracle Financial Management also ensures
billing data flows smoothly to accounts receivable so that day-to-day
and legacy information can be easily tracked.
-- AboitizPower selected Oracle Utilities Customer Care and Billing in
August 2011.
Oracle System Supports Compliance and New Services
-- A key driver for adopting a single customer care and billing system
was the Philippines' move to a privatized and deregulated energy
sector in 2012. The Oracle system can be adapted to ensure compliance
with regulatory changes and reporting requirements around power
generation, transmission, distribution, supply, metering and provide
details about customer billing, including discounts to senior
citizens.
-- Standardizing on a single customer care and billing system has opened
up new opportunities for AboitizPower to improve business management.
Previous disparate systems made the option of new applications
deployment a challenge. Oracle Utilities Customer Care and Billing's
open interface allows integration of new applications and
configurability to respond quickly to business opportunities and
competitive challenges. Oracle Utilities Customer Care and Billing
provides AboitizPower with a more flexible, adaptable system enabling
the utility to keep up with new technology such as smart metering and
power grid management, as well as examine options to decrease its
carbon footprint arising from its operations.
Supporting Quotes
-- "Moving to a single customer care and billing platform enabled
AboitizPower to streamline business processes, prepare for significant
regulatory changes and reduce IT costs," said Aladino B. Borja Jr.,
assistant vice president, Information Services, Power Distribution
Group, AboitizPower. "Oracle Utilities Customer Care and Billing
manages all aspects of our customer information and billing. We now
have the application needed to improve service delivery across our
distribution units and help us compete more effectively in the
marketplace."
-- "We are committed to helping AboitizPower realize new efficiencies and
cost savings through integrated systems and effective management of
valuable customer relationships. Oracle Utilities Customer Care and
Billing will enable AboitizPower to streamline billing processes and
allow the utility to meet privatization and deregulation
requirements," said Rodger Smith, senior vice president and general
manager, Oracle Utilities.
Supporting Resources
-- About AboitizPower
-- Oracle Utilities Customer Care and Billing
-- Oracle Utilities
-- Oracle Financial Management
-- Oracle Utilities on Facebook
-- Oracle Utilities on LinkedIn
-- Oracle Utilities on Twitter
-- Oracle Utilities YouTube Channel
About Oracle Utilities
Oracle Utilities delivers proven software
applications that help utilities of all types and sizes achieve
competitive advantage, business performance excellence and a lower
total cost of technology ownership. Oracle Utilities integrates
industry-specific customer care and billing, network management, work
and asset management, mobile workforce management and meter data
management applications with the capabilities of Oracle's
industry-leading enterprise applications, business intelligence
tools, middleware and database technologies. The software enables
customers to adapt more nimbly to market deregulation, meet
ever-evolving customer demands and deliver on environmental
conservation commitments. Additionally, Oracle Utilities helps
utilities prepare for smart metering and smart grid initiatives that
enhance efficiency and provide critical intelligence metrics that can
help drive more-informed energy and water usage decisions for
consumers and businesses. For more information, visit
www.oracle.com/goto/utilities.
About Oracle
Oracle engineers hardware and software to work
together in the cloud and in your data centre. For more information
about Oracle (NASDAQ: ORCL), visit www.oracle.com.
About Oracle in Industries
Oracle industry solutions leverage the
company's best-in-class portfolio of products to address complex
business processes relevant to utilities, helping speed time to
market, reduce costs, and gain a competitive edge.
Trademark
Oracle
and Java are registered trademarks of Oracle Corporation and/or its
affiliates. Other names may be trademarks of their respective owners.
Contact Info
Candice van der Laan
Oracle
650.506.0814
Email Contact
Penny Wolf
Oracle
+61294912152
Email Contact
SOURCE: Oracle Corporation
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