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VOX Network Solutions Achieves "Partner in Customer Excellence" Designation from AvayaSOUTH SAN FRANCISCO, Calif. --(Business Wire)-- VOX Network Solutions (News - Alert), a leading provider of converged Voice and Data solutions recently received the prestigious "Partner in Customer Excellence" designation from Avaya based on an outstanding average customer satisfaction score. VOX Network Solution's President and CEO, Scott Landis commented on the award: "We are thrilled to receive this designation from Avaya (News - Alert). VOX continues to differentiate by delivering business process optimization and superior customer service to our valued clients." Landis continued, "I thank all of our VOX Network Solutions (News - Alert) team members and customers who are the keys to our success." Avaya has been a strong proponent of Customer Satisfaction and Loyalty Programs as a key driver of repeat business and growth. The Avaya Connect Customer Satisfaction (CSAT) Program requires tat partners have a minimum number of customer surveys completed demonstrating a target minimum average score over a rolling twelve month period. About Avaya Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP telephony, unified communications, contact centers and communications-enabled business processes. Avaya Global Services provide comprehensive service and support for companies, small to large. For more information, visit the Avaya Web site at http://www.avaya.com. About VOX Network Solutions VOX Network Solutions, Inc. is a leading sole source provider of converged voice and data infrastructure solutions and services for enterprise businesses. Headquartered in the San Francisco Bay Area, VOX offers a complete range of voice and data applications and services including planning and design, installation and integration, and maintenance and monitoring. For more information, go to www.voxns.com.
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