TMCnet News
TEAMSUPPORT.COM EARNS 2012 IP CONTACT CENTER TECHNOLOGY PIONEER AWARD(Dallas, TX June 26, 2012) TeamSupport.com (http://www.TeamSupport.com) – the popular provider of web-based customer support and help desk software solutions – today announced the company has been recognized by Customer Interaction Solutions with an IP Contact Center Technology Pioneer Award. The magazine, published by integrated media company TMC, has been the premier journal for CRM, contact center and tele-services since 1982. TeamSupport, used by customer support and help desks worldwide, is easily configured and customized; the application is offered in several reasonably priced, upgradeable versions. TeamSupport is scalable from a simple help-desk application to a 100+ seat Enterprise-wide system for customer support and product defect tracking. The 2012 IP Contact Center Technology Pioneer Award recognizes companies that have produced an innovative IP-based product or service. "Technology is key to the success of any contact center. This program acknowledges the achievers in the advancement of contact center technology and distinguishes the best of IP contact center technologies," said Rich Tehrani, CEO of TMC. "We are pleased to honor TeamSupport.com for bringing superior, groundbreaking technologies to market while providing high quality and advanced IP contact center applications," he concluded. Winners of the IP Contact Center Technology Pioneer Award are published in the July, 2012 issue of Customer Interaction Solutions magazine. "We are extremely honored to receive this recognition from a respected industry resource such as TMC," said TeamSupport CEO Robert C. Johnson. "The essence of our business is a strong focus on helping client companies harness technology to better communicate, collaborate and optimize workflows to meet the needs of their end-users – satisfied customers are the foundation of success in any enterprise." About TeamSupport TeamSupport.com is a wholly-owned subsidiary of Dallas, TX-based Muroc Systems, Inc. (http://www.MurocSystems.com), a holding company focused on developing productivity enhancing software products delivered via the Software-as-a-Service (SaaS) model. TeamSupport.com contact: Eric Harrington / [email protected] 800-596-2820 ext.806 As a community-building service, TMCnet allows user submitted content which is not always proofed by TMCnet editors. If you feel this entry is of inferior quality or wish to report it for some reason, please forward the URL to "webedit [AT] tmcnet [DOT] com" with your comments. |