[May 25, 2012] United Kingdom,United States : BT launches cloud-based IP contact service in the US [TendersInfo (India)] Tweet (TendersInfo (India) Via Acquire Media NewsEdge) BT, a British multinational telecommunications services company, announced that it has launched cloud-based IP contact centre service for its Contact Centre portfolio in the US. The company stated that the cloud-based IP contact centre service is based on Cisco's Unified Communications and Collaboration technology is assembled to assist the global expansion of multinational organisations. The service is based upon BT's global network and this UCC platform is based in BT data centres across US, EMEA and Asia Pacific. BT Cloud Contact unites the features of BT's CRM portfolio into a single centre, hosted by BT and is available on a pay-as-you-use basis. (c) 2012 Euclid Infotech Pvt. Ltd. Provided by Syndigate.info an Albawaba.com company [ Back To TMCnet.com's Homepage ]