[May 21, 2012] Cisco unveils UC Gateway Services API to avoid voice fraud and service attacks Tweet May 21, 2012 (Datamonitor via COMTEX) -- Cisco has unveiled the Cisco UC Gateway Services API, a web-based application programming interface, or API, to assist organizations deal voice fraud and other types of malicious activity. The API opens up the enterprise voice network edge to enable more voice services on the Cisco Integrated Services Router Generation 2, or ISR G2, router. The Cisco UC Gateway Services API gives customers and partners easy access to call informationboth signaling and mediaat the network edge. This information can be used to detect and thwart malicious activity, including but not limited to: social engineering and identity-theft scams, contact center account takeover fraud, unauthorized network access and service use, and even the telephony denial of service (TDOS) attacks that are often launched to divert attention while cyber-thieves drain bank accounts of cash or steal customer data from contact centers. Once malicious activity is detected, the Cisco UC Gateway Services API allows applications to apply appropriate policy action by the Cisco voice gateway, such as call termination, call redirection or call forking (for recording). The Cisco UC Gateway Services API is supported on the Cisco ISR G2 with the Cisco Unified Border Element (CUBE) for SIP trunks and Cisco TDM Gateways for TDM trunks, both of which provide voice connectivity to the service provider. Therefore, the services enabled by this API can be extended across all voice gateways throughout the enterprise on a global basis to achieve dramatic improvement in control of the edge of the voice network no matter what technology the enterprise uses for voice connectivity. Mark Lohmeyer, vice president of product management, Cisco, said: "Cisco has a long history of innovation. Innovative services made possible by the Cisco UC Gateway Services API add value to our session border control and TDM gateway offerings and bring added visibility and control to the voice network." http://www.datamonitor.com Republication or redistribution, including by framing or similar means, is expressly prohibited without prior written consent. Datamonitor shall not be liable for errors or delays in the content, or for any actions taken in reliance thereon [ Back To TMCnet.com's Homepage ]