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ScienceLogic Advances IT Operations Management for Service Providers and Businesses
RESTON, VA, Apr 18, 2012 (MARKETWIRE via COMTEX) --
ScienceLogic(TM) Inc. announced today at its first annual Customer
Symposium a new version of the company's IT operations and cloud
management platform, ScienceLogic 7.2. With enhanced service
management capabilities and support for HTML5, the product makes it
easier for customers to view and manage their IT services across data
center and cloud environments as well as introduce new business
services.
The ScienceLogic platform's IT service management (ITSM) features
enable service providers and corporations to monitor and manage any
combination of IT resources as an overall service. The product now
provides access to unlimited services metrics, expanding the ability
to discover, classify, monitor, and manage an IT service across
on-premises and cloud-based resources, with views into health,
availability and risk. The benefit is an instant high-level view
across diverse services while supporting simple drill-down for
comprehensive service diagnostics.
ScienceLogic has also added a powerful rules engine for service
membership. The service can be defined once via an easy-to-use
graphical user interface and will automatically adjust as components
move across modern, dynamically provisioned data centers and cloud
infrastructures. ScienceLogic delivers ITSM capabilities from one
pre-integrated management platform with one code base, one user
interface, and one centralized management database, preventing the
need to purchase and integrate a variety of products together from
one or more vendors just to get a service-oriented view.
In addition, the ScienceLogic platform's 100 percent Web-based user
interface now supports HTML5, so that IT operations and service
management data can be consumed anywhere, at any time, using any
tablet or mobile device. ScienceLogic provides pre-built dashboards,
and clients can customize their own by simply dragging and dropping
widgets onto a page. The dashboards and widgets are contextual,
meaning individual elements can be selected to expand on the metrics
and data needed, and to change "context" to see information
consistently across multiple clouds, for example.
An executive can view a dashboard on an iPad, for instance, to get an
at-a-glance status of the real time and past availability and
performance of a critical application such as Exchange, as well as
determine the risk of performance deterioration based on current
factors. Service providers can easily create NOC dashboards for their
IT operations as well as customers to view service-level compliance
and ascertain the risk of breaching client SLAs.
"The ScienceLogic management platform is so versatile that our
customers use it in many ways to manage and grow their businesses,"
said Richard Chart, executive vice president of product management
for ScienceLogic. "Enhancing our service management capabilities and
adding support for HTML5 are two more ways we make it easy for
customers to manage service delivery the way they want to, improve IT
operations efficiency, and increase the value of their services."
In February, ScienceLogic announced the industry's most comprehensive
video conferencing management capabilities, with support for Cisco
TelePresence and Tandberg, Polycom, and LifeSize endpoints and
infrastructure. These capabilities are also part of the 7.2 version
of the ScienceLogic platform.
ScienceLogic charges per device, with a perpetual license fee of $150
per device and a one year subscription license costing $10 per device
per month.
Supporting Resources:
-- ScienceLogic for Data Center and Cloud Management:
http://www.sciencelogic.com/pdf/ScienceLogic_EM7_Brochure.pdf
-- ScienceLogic for Service Providers:
http://www.sciencelogic.com/pdf/ScienceLogic_Service_Providers.pdf
-- Read the ScienceLogic Blog: http://blog.sciencelogic.com/
-- Follow ScienceLogic on Twitter: @ScienceLogic
-- Like ScienceLogic on Facebook: http://www.facebook.com/ScienceLogic
About ScienceLogic
The standard for centralized IT operations and
dynamic cloud management across any mix of data center and cloud
environments, ScienceLogic enables service providers and enterprises
to improve IT efficiency and deliver differentiated service
offerings. The ScienceLogic platform unites and correlates critical
IT functions and data to provide a constantly updated, actionable
view of business service delivery. In contrast to legacy tools,
ScienceLogic pre-integrates event, fault, availability, performance
and asset management, as well as service desk and run book
automation, in a single product. The platform is easily extended to
manage both existing and emerging technologies and applications,
making it a solid foundation for the fluidity of modern IT
environments. For more information, visit www.sciencelogic.com.
ScienceLogic is a trademark of ScienceLogic Inc. in the United States
and other countries. Other company, product and service marks may be
trademarks or service marks of others.
Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=1952370
Media contact:
Chandra Hosek
ScienceLogic Inc.
T: 571-572-2734
E: Email Contact
SOURCE: ScienceLogic, Inc.
http://www2.marketwire.com/mw/emailprcntct?id=8B235FB919508690
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