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Revitas Revitalizes Customer Engagement ProgramPHILADELPHIA --(Business Wire)-- Revitas today introduced its expanded Customer Engagement Program, which aims to provide regular, focused interaction between Revitas and its diverse customer base. The program builds on a rich history of customer collaboration, while expanding the customer's voice to provide input about the changing dynamics of their industry. Revitas is also striving to offer customers further best practice insight so they can take concrete steps to boost and protect revenue. The updated Customer Engagement Program features three components: industry summits, product councils, and customer advisory boards. New industry summits will focus on a single industry, mixing thought leadership tracks, user best practice sessions, and introductions to the power of Enterprise Revenue Dynamics (ERD). These sessions are designed to help customers improve enterprise operations and bottom-line results. The first industry summit will focus on pharmaceuticals and be held at the Four Seasons Hotel in Philadelphia on October 2-3, 2012. For more information, please visit: http://info.revitasinc.com/Summit2012PreRegistration.html. Product councils will offer Revitas customers a forum to share their use cases and feature enhancement requests. This format will also be used to plan product and solution responses to regulatory changes. Council meetings are expected to drive input to both business and technical requirements, multi-industry differences and best practices development. Product councils will be held twice a year for each product segment - one in person, concurrent with industry summits, and the other as a virtual meeting. Additional virtual meetings may be held to actively respond to regulatory changes. Participation will be limited to two representatives per segment from each participating company. Customer advisory boards will focus on strategic industry and corporate imperatives, including the broader suite and platform level of the Revitas portfolio. These are geared toward the issues facing C-level executives and will offer insights in to the long-term horizon of industry trends, regulatory impacts, investment analysis, technology adoption, and suite-level deployment models. Participation will be by nomination and will also include key Revitas executive management to facilitate peer interaction and sharing. "As partners in our customers' businesses, this updated Customer Engagement Program raises the bar on the high service levels that customers have come to expect from Revitas," said Al Smith, President and COO at Revitas. "Our goal to create a program that adds measurable value to all of the vertical industries we support. To that end, we're seeking to create a direct outlet for feedback on improving the next generation of Revitas solutions and supported use cases. At the same time, customers can gain new industry-specific insight about how the Revitas platform helps optimize contracts and diminish risk." Leveraging its rich heritage of hosting 15 years of user conferences, Revitas has redesigned the Customer Engagement Program to ensure that the updated format delivers powerful business value, education, and insight to its customers. For more information on the Revitas Customer Engagement Program, please contact [email protected]. About Revitas Revitas, the leader in Enterprise Revenue Dynamics, delivers integrated solutions for contracts, pricing, and compliance that drive higher profitability and lower risk. Revitas empowers companies to optimize contract performance by defining, managing, and analyzing complex, multi-tier pricing incentives and enables positive proof of compliance with commercial, financial, and industry requirements. Powered by the secure, scalable, and standards-based Flex™ platform, Revitas™ applications speed time to market and improve visibility across B2B relationships. Hundreds of organizations across the most highly regulated and challenging industries leverage Revitas integrated solutions to save money, make money, and reduce risk. For details, visit www.revitasinc.com or http://blog.revitasinc.com/.
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