|[April 10, 2012]
Safco Dental Supply Upgrades Product Refrigeration Systems in Continuing Commitment to Customer Service
BUFFALO GROVE, Ill. --(Business Wire)--
Dental Supply Company, one of the nation's leading suppliers of
dental supplies, upgraded to a larger, more energy efficient
refrigeration system to ensure optimal climate controlled product
storage. Not only does the new unit help prolong the shelf life of over
300 different products - three times more than Safco's previous
refrigeration units - but it enables warehouse staff to more easily
identify products for quicker fulfillment of customer orders.
"Customer satisfaction was the number one driver behind this
investment," said Neil Ingram, vice president and general manager of
Safco. "Our operations team worked closely with our manufacturer
partners to determine which products should ideally be refrigerated
while stored in our warehouse. We also teamed with product manufacturers
to establish proper operating procedures - including required
temperature of the refrigeration unit, and the charting and recording of
Safco then took it one step further, adding special labels to
refrigerated products to alert customers that these items were
refrigerated at Safco, and that the manufacturer either recommends or
suggests that a particular product be refrigerated. Starting in May
2012, Safco's dental supply catalogs and invoices will include clear,
concise information identifying all products requiring refrigeration.
This will help Safco's customers to better recognize the products they
should refrigerate in their offices.
Safco's new refrigeration system also underscores the company's
commitment to the environment. The new 30x7x8-foot refrigeration unit
has 1,680 cubic feet of capacity, yet consumes half the energy as the
eight consumer-grade refrigerators it replaced. The model features 11
glass doors for more efficient access to products, and can easily be
expanded as Safco expands its product lines in the future.
For more information, please visit www.safcodental.com
or call 1-800-621-2178.
About Safco Dental Supply Company
Since its founding in 1945, Safco Dental Supply Company has become one
of the nation's leading suppliers of dental products. The
second-generation family-owned business is committed to providing dental
practices with exceptional customer service, sustainable business
practices and a comprehensive inventory of more than 14,000
competitively priced products from over 200 vendor partners, including
its own private label line. Safco is headquartered in the Chicago area
and currently has 50 employees. For more information, visit www.safcodental.com
or call 1-800-621-2178.
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