[April 10, 2012]

Safco Dental Supply Upgrades Product Refrigeration Systems in Continuing Commitment to Customer Service

Safco Dental Supply Company, one of the nation's leading suppliers of dental supplies, upgraded to a larger, more energy efficient refrigeration system to ensure optimal climate controlled product storage. Not only does the new unit help prolong the shelf life of over 300 different products - three times more than Safco's previous refrigeration units - but it enables warehouse staff to more easily identify products for quicker fulfillment of customer orders.

"Customer satisfaction was the number one driver behind this investment," said Neil Ingram, vice president and general manager of Safco. "Our operations team worked closely with our manufacturer partners to determine which products should ideally be refrigerated while stored in our warehouse. We also teamed with product manufacturers to establish proper operating procedures - including required temperature of the refrigeration unit, and the charting and recording of actual temperature."

Safco then took it one step further, adding special labels to refrigerated products to alert customers that these items were refrigerated at Safco, and that the manufacturer either recommends or suggests that a particular product be refrigerated. Starting in May 2012, Safco's dental supply catalogs and invoices will include clear, concise information identifying all products requiring refrigeration. This will help Safco's customers to better recognize the products they should refrigerate in their offices.

Safco's new refrigeration system also underscores the company's commitment to the environment. The new 30x7x8-foot refrigeration unit has 1,680 cubic feet of capacity, yet consumes half the energy as the eight consumer-grade refrigerators it replaced. The model features 11 glass doors for more efficient access to products, and can easily be expanded as Safco expands its product lines in the future.

For more information, please visit www.safcodental.com or call 1-800-621-2178.

About Safco Dental Supply Company

Since its founding in 1945, Safco Dental Supply Company has become one of the nation's leading suppliers of dental products. The second-generation family-owned business is committed to providing dental practices with exceptional customer service, sustainable business practices and a comprehensive inventory of more than 14,000 competitively priced products from over 200 vendor partners, including its own private label line. Safco is headquartered in the Chicago area and currently has 50 employees. For more information, visit www.safcodental.com or call 1-800-621-2178.

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