Newgen Software unveils its Mobile Capture Solution - ZapIn
(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 10 April 2012
Release date- 04042012 - Newgen Software, a global provider of Business Process Management (BPM), Enterprise Content Management (ECM) and Customer Communication Management (CCM) has launched its mobile capture application called ZapIn for enterprise customers.
ZapIn will enable enhanced customer experience in Banking, Insurance, Telecom, Healthcare etc. The app is available both on Smart phones and Tablets.
The company said that some of the leading players in the Banking and Insurance industry have already signed up for this application. Given the potential this technology holds, it is bound to become an essential tool for mobile business executives.
Zapln enterprise application helps business executive on-the-move, to capture customer information while they are face-to-face with the customer and instantly initiate its processing at the back-office.
'ZapIn is a revolutionary product in the enterprise mobile application market. ZapIn is designed for enabling drastic reduction in Business Process cycle times and enhanced customer experience. We find significant traction for ZapIn in verticals like Banking, Insurance, Telecom, Healthcare and Logistics,' said Diwakar Nigam - CEO, Newgen Software.
The key to the application is its advanced image processing that ensures high quality images and minimal size, making it viable to be transferred over a GPRS/3G network.
In addition, the application ensures First-Time-Right by enforcing business rules and logic so that all key information and documents are captured properly before the process gets initiated.
Newgen ZapIn is a highly secure application as it encrypts all data that gets transferred over the network. Only registered Mobile/Tablet devices are allowed to communicate with the ZapIn server ensuring safety and security of customer information.
Newgen Software Technologies announced the implementation of its BPM solution based on Workflow and Document Management System (DMS) at Marfin Laiki Bank, Cyprus and Remote Image Server (RIS) at Greece and Serbia.
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