Apple offers iPad refunds to Australians over 4G compatibility claims, says no to corrective stickers [Asian News International]
(Asian News International Via Acquire Media NewsEdge) Sydney, Mar 28 (ANI): Tech giant Apple has offered to refund Australians who bought its new iPad, which cannot connect to any 4G network in the country despite the company's claims, but has to put corrective stickers on packaging, claiming that it would be 'cumbersome'.
Apple has offered to put corrective notices at the points of sale for the new tablet computer, saying that the product supports ultra-fast mobile broadband, but is not compatible with Telstra's long-term evolution for the fourth-generation network.
The California-based firm was accused by market watchdog, the Australian Competition and Consumer Commission, of misleading Australian consumers by selling a product called 'iPad with Wifi + 4G' when it cannot connect with any 4G mobile network in Australia, The Sydney Morning Herald reports.
Acting for Apple, barrister Paul Anastassiou, told a Melbourne court that 'ultimately at trial, it will be contested by Apple there are in Australia networks, that according to international definitions are 4G - are properly described as 4G.'
"What Apple says is that other networks operated by Telstra are in fact properly described by international standards as 4G even though Telstra itself does not so describe them," the paper quoted Anastassiou, as saying.
Anaastassiou also said the company is prepared to email customers, saying the device was not compatible with the Telstra 4G network.
He further said Apple is willing to offer a refund to any customer who believed they had been misled by references to 4G. (ANI)
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