[February 27, 2012]

RightAnswers Named to KMWorld's 2012 List of 100 Companies That Matter in Knowledge Management

RightAnswers (News - Alert), Inc., the recognized leader in providing knowledge management, self-service, and knowledge base development, announced today that it has been named to KMWorld's 2012 list of "100 Companies That Matter in Knowledge Management." Now in its 12th year, the KMWorld 100 Companies that Matter list is compiled by KM practitioners, theorists, analysts, vendors and their customers, and colleagues. The annual list is a collaborative snapshot of the evolving and expanding knowledge management industry.

For over 10 years, RightAnswers has helped organizations meet and exceed their Knowledge Management goals. The RightAnswers Unified Knowledge Platform is a leading enterprise knowledge management solution designed to improve performance for IT support, Customer Service and departments across the enterprise that need to create, manage and share knowledge with different user audiences. The Unified Knowledge Platform is a unique combination of software, content, and services which, delivered via the cloud or on-premise, allows clients to build a knowledge culture and deliver knowledge from throughout the enterprise to users by combining powerful search, user-friendly interfaces, extensive content, and industry best practices.

"RightAnswers has demonstrated an unwavering commitment to their customers by helping to harvest an organization's collective intelligence in order to best serve its entire constituency chain," said Hugh McKellar, Editor-In-Chief at KMWorld.

"We are once again honored to be included in the KMWorld list of companies that matter in knowledge management," commented Jeff Weinstein, President and CEO of RightAnswers. "As a team we strive and work closely with our clients to make knowledge theirmost valuable asset. Usage across our client base continues to increase at significant rates, and we see the measureable results our clients are achieving." Jeff continued to discuss RightAnswers success in the enterprise, "Additionally, these same clients are expanding the use of our platform beyond IT into the rest of the enterprise, where support knowledge is imperative to end-user productivity and operational success."

KMWorld magazine provides information and in-depth analysis on the Content, Document, and Knowledge Management markets to help business leaders improve performance. A complete 2012 list of the "100 Companies That Matter in Knowledge Management" can be found in the March issue.

About RightAnswers, Inc.

RightAnswers delivers a cloud-based and/or on-premise enterprise knowledge management platform to optimize customer service and IT support operations. The company's flagship software - RightAnswers Unified Knowledge Platform - is utilized by hundreds of clients and millions of users across the globe, including commercial enterprises, higher education institutions and government agencies. For more information, visit http://www.rightanswers.com, our LinkedIn (News - Alert) page http://www.linkedin.com/company/rightanswers, our blog at http://rightanswers.wordpress.com, our YouTube (News - Alert) channel http://www.youtube.com/user/RightAnswersInc, and follow us at http://www.twitter.com/rightanswers.

About KMWorld

The leading information provider serving the Knowledge, Document and Content Management systems market, KMWorld informs more than 45,000 subscribers about the components and processes -and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc.

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