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PR MediaCallCenter - CIS 2011 Product of the Year Award
[January 10, 2012]

PR MediaCallCenter - CIS 2011 Product of the Year Award


Press Release For immediate release Mediatel Data SRL Receives Customer Interaction Solutions Magazine s 2011 Product of the Year Award MediaCallCenter Honored for Exceptional Innovation Bucharest, Romania (January 10th, 2012) Mediatel Data SRL announced today that TMC, a global, integrated media company, has named MediaCallCenter as a Customer Interaction Solutions 2011 Product of the Year Award.

Customer Interaction Solutions magazine is the leading publication covering CRM, call centers and teleservices since 1982.

We are honored to receive that prestigious distinction from a worldwide publication such as Customer Interaction Solutions says Dan Mazilu, General Manager of Mediatel Data SRL Company.


It is an appreciation for the entire 15 years of research and developments made with our top-notch specialists in the Computer Telephony software industry.

The MediaCallCenter incorporates all the functionalities that a modern Call and Contact Center solution must have in order to redeem the users the freedom to operate within the system parameters in a real time mode, with a simple yet powerful interface.

The MediaCallCenter use cutting edge technologies from DIALOGIC (NASDAQ:DLGC), which for more than 25 years have been providing communications platforms and technology to enterprise and service provider markets.

The MediaCallCenter is a cost effective solution, without any hidden costs, providing an incredible ROI for beneficiaries.

Mediatel Data SRL was selected to receive a 2011 Product of the Year Award for its achievement in advancing CRM, contact center and call center technologies. MediaCallCenter has demonstrated excellence as well as provided ROI for the companies that use it, said Rich Tehrani, CEO, TMC.

Customer Interaction Solutions magazine has been recognizing innovative companies for 14 years and Mediatel Data SRL has earned its place with this distinguished honor.

The 14th Annual Product of the Year Award winners are published in the January/February 2012 issue of Customer Interaction Solutions magazine, www.cismag.com.

For more information about the Customer Interaction Solutions 2011 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.

About Mediatel Data SRL With more than 15 years of expertise in the Call and Contact Centers, Voice systems and Computer Telephony Integration field, Mediatel Data Company has demonstrated a commitment to developing powerful solutions across a variety of business environments, always looking for a successful long-term business-to-business relationship.

The modular, component-building applications based on the state-of-the art infrastructure, supporting all industry leading standards, represents a significant advancement in contact center services.

MediaCallCenter incorporates all the essential functionality required by today s leading contact centers, being a market-leader in terms of affordability, flexibility and features. With its state-of-the-art infrastructure and employing a wide range industry leading standards, MediaCallCenter represents a comprehensive Contact Center solution for customer oriented companies.

About Customer Interaction Solutions Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information.

About TMC TMC is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world s leading B2B communications event. In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. Visit TMC Events for a complete listing and further information.

For more information about TMC, visit www.tmcnet.com.

Company Contact: DAN MAZILU General Manager MEDIATEL DATA SRL Str TURDA, nr 94 Bucharest, sector 1 ROMANIA Tel: ++ 40 (21) 233 45 33; 233 46 33 Email: dan.mazilu@dialogic.ro Internet: http://www.dialogic.ro TMC Contact: Jan Pierret Marketing Manager 203-852-6800, ext. 228 jpierret@tmcnet.com

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