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Siemens Enterprise Updates OpenScape Office and HiPath 3000 UC Solutions
[December 02, 2011]

Siemens Enterprise Updates OpenScape Office and HiPath 3000 UC Solutions


Dec 02, 2011 (Close-Up Media via COMTEX) -- Siemens Enterprise Communications announced updates to its all-in-one unified communications and collaboration suite for small to medium-sized businesses (SMBs).

According to a release, the upgrades to OpenScape Office and the HiPath 3000 voice platform include a new UC client for tablets, OpenScape Web Collaboration and a UC plug-in for Microsoft Outlook 2010.

Newly commissioned global research by Kaiser Associates found that the majority of SMB IT decision makers view improving communication capabilities as a significant strategic priority, with a particular focus on integration of voice and communication systems, mobility and collaboration. Cloud, video and social media also figured in as priorities. However, only a third of SMBs have developed a concrete communication strategy and fewer than a quarter are currently using a UC solution.



With these communications priorities as a focus for SMBs, OpenScape Office is carefully designed to answer the needs of users in several key areas.

Mobility: Supporting the increased use of smart phones and tablets, OpenScape Office features a new UC client for enhanced mobility.


Web Collaboration: With this release of OpenScape Office MX and LX, Siemens Enterprise Communications is extending its OpenScape Web Collaboration capabilities to the SMB. By creating a virtual office without borders via desktop and document sharing, as well as video conferencing, customers can save on travel costs. OpenScape Web Collaboration can also be used from mobile phones and tablets, contributing to greater flexibility.

Flexible Deployments: Voice and UC networking between OpenScape Office and the newest version of HiPath 3000 allows existing HiPath 3000 customers a simplified transition from voice to UC. Customers can expand, integrate or move from voice to UC, independent of their current situation and infrastructure, saving costs by protecting existing investments.

Virtualization: OpenScape Office LX and HX now support server software virtualization with VMware. The all-software design of OpenScape Office enables businesses to virtualize their UC solution, which allows them to operate with fewer physical servers and promote green initiatives.

Expanded user experience: OpenScape Office provides connectivity to external customer databases, allowing customers to connect to their directory service of choice.

"Increased mobility and flexibility in consumer devices and the 'bring your own device' phenomenon have caused businesses to rethink their communications infrastructures - moving from siloed voice-only solutions to full-scale UC deployments that provide flexibility for true mobility and an enhanced user experience," said Chris Hummel, CMO and President, North America, Siemens Enterprise Communications. "Siemens Enterprise Communications has designed the newest version of OpenScape Office to answer these demands and anticipate future business needs as SMBs continually push for increased productivity and ease-of-use while reducing business costs." Siemens Enterprise Communications said it is offering a free 90-day evaluation of OpenScape Office HX to HiPath 3000 voice customers as well as a free 90-day evaluation of OpenScape Office Contact Center. Through its channel partners, Siemens Enterprise Communications is also offering a promotion, Trade In Trade Up for Small Business, that provides UCC functionality (mobility, fax and conferencing) for the end user at no additional cost through March, 2012.

Siemens Enterprise Communications is a provider of enterprise communications, including voice, network infrastructure and security solutions that use open, standards-based unified communications and business applications.

More Information: www.siemens-enterprise.com ((Comments on this story may be sent to [email protected]))

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