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Silver Spring Networks Receives 2011 Smart Grid Excellence Award for Customer Engagement Solution CustomerIQ™REDWOOD CITY, Calif. --(Business Wire)-- Silver Spring Networks, a leading smart grid networking platform and solutions provider, announced today that its CustomerIQ™ customer engagement solution has received the 2011 Smart Grid Excellence Award from SmartGrid.TMCnet.com, the TMC and Crossfire Media-sponsored technology media website. CustomerIQ, Silver Spring's customer engagement solution, can translate the vast amounts smart grid data into simple easy-to-understand energy insights delivered via the web, email, mobile devices or third party, in-home devices. Unique is CustomerIQ's ability to deliver interactive and personalized information in near real-time, to both residential households and commercial businesses in a single integrated solution. Visual, easy-to-understand graphs and analysis reveals further insights such as how much households and businesses spend on their heating and cooling, the impact weather has on their energy usage, how their energy use compares to their neighbors and the size of their carbon footprint. "We owe this honor to our utility clients, partners and employees whose shared vision to ensure the smart grid delivers tangible value to all utility customers has been a key motivator of our product agenda," said Matt Smith, senior director of the demand-side management business at Silver Spring. "For the first time, utilities using CustomerIQ can now provide their customers deep insights into energy use and costs in their pursuit to improve customer satisfaction and service." Delivering customers a timely view of energy usage impacts behavior and empowers them to make more informed decisions about how to use electricity more efficiently. CustomerIQ is integrated with the Silver Spring Smart Energy Platform and can deliver usage information in near real-time. By offering CustomerIQ on the same platform that delivers energy information back to the utility, utilities have a window into what customers find most important, allowing for more comprehensive and personalized customer service as well as providing ncreased visibility into overall grid efficiency. The Smart Grid Excellence Awards recognize outstanding innovation across all facets of smart grid technology. The common theme for all winners is a distinct focus on enabling smart grid deployments for utilities. "The solutions that have been recognized with the Smart Grid Excellence Award reflect the diverse range of innovation driving this market," said Carl Ford, co-founder and community developer, Crossfire. "Congratulations to Silver Spring Networks, a smart grid technology provider that exemplifies the best of smart grid technologies in 2011." Winners of the 2011 Smart Grid Excellence Award are published on SmartGrid.TMCnet.com and included in its e-newsletter. About Silver Spring Networks Silver Spring Networks provides a leading networking platform and solutions that enable utilities to transform the power grid infrastructure into the smart grid, helping utilities to achieve operational efficiencies, reduce carbon emissions and empower their customers with new ways to monitor and manage their energy consumption. Silver Spring provides the hardware, software and services that allow utilities to deploy and run multiple smart grid solutions, including Advanced Metering, Distribution Automation and Demand Side Management, over a single, unified network. Silver Spring's Smart Energy Platform is based on open, Internet Protocol (IPv6) standards, allowing continuous, two-way communication between the utility and devices on the grid. Silver Spring has numerous deployments with leading utilities around the world, including Baltimore Gas & Electric, CitiPower & Powercor, Florida Power & Light, Jemena Electricity Networks Limited, Pacific Gas & Electric, Pepco Holdings, Inc., and United Energy Distribution, among others. For additional information, please www.silverspringnet.com. About Smart Grid Smart Grid is the leading website dedicated to the rapidly developing technologies that enable and harness Smart Grids, with particular emphasis on applications, products and software for improving residential, business, institutional and facilities' power consumption. This Website offers information and analysis for anyone interested in researching, purchasing and applying smart grid technologies. It includes Smart Grid industry news and expert analysis by Carl Ford, Crossfire Media. Visitors will find free resources including Online Communities, blogs, feature articles, videos and more. SmartGrid.TMCnet.com is sponsored by TMC, an integrated, global media company helping clients in print, in person and online, and Crossfire Media, an integrated marketing company with a core focus on future trends in technology. Please visit http://smart-grid.tmcnet.com.
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