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EarthLink to Acquire IT Solution Center and Hosted Application Business from Synergy Global Solutions [Food and Beverage Close - Up](Food and Beverage Close - Up Via Acquire Media NewsEdge) EarthLink, an IP infrastructure and services company, has signed an agreement to purchase the IT Solution Center and hosted application business from Synergy Global Solutions, a provider of hosted IT products, services and solutions. According to a release, the acquisition will provide EarthLink with scalable IT service support capabilities to allow customers to outsource critical IT services in a cost efficient manner. The IT Solution Center is comprised of a Help Desk, Network Operations Center and remote care platform that provide SAS-70 certified services, tiered network support and monitoring, remote technical management and support across a wide range of networking and operating system platforms. The acquisition is expected to close before the end of the year, subject to satisfaction of customary closing conditions. Under the terms of this agreement, EarthLink will also assume relationships with approximately 120 Value Added Resellers (VARs) that currently sell the Solution Center and hosted application services. EarthLink plans to leverage this distribution channel to offer those VARs additional EarthLink Cloud and communications solutions. Additionally, EarthLink plans to extend the IT Solution Center services to its base of over 100,000 business customers and through its existing sales channels. In addition to the Solution Center, EarthLink is acquiring Synergy's cloud-based application service which provides hosted IT capabilities for the environmental services vertical market. This service already utilizes the EarthLink Cloud framework for hosting its cloud-based application service and features SuccessWare21 software. Synergy President Clark Crook will join EarthLink as VP of Solution Center Services, and will report to Brian Fink, EarthLink Executive VP of Managed Services. Crook will also be responsible for managing EarthLink's Solutions Center and deploying these capabilities throughout the company's distribution channels. The Solutions Center, located in Buffalo, NY, is staffed by more than 80 support specialists and engineers who will also join the EarthLink team. ((Comments on this story may be sent to [email protected])) (c) 2011 ProQuest Information and Learning Company; All Rights Reserved. |