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Voci to Present Accelerated Speech Recognition Solutions for Text Analytics Applications at Text Analytics Summit West
PITTSBURGH --(Business Wire)--
Voci™ Technologies Inc., the leading provider of accelerated speech
recognition solutions, today announced that Casey Jones, VP of Sales and
Marketing, will be presenting at the Text Analytics Summit West
Conference in San Jose, CA (News - Alert), on November 9 and November 11,
2011.
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WHO:
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Casey Jones, VP of Sales and Marketing, Voci Technologies Inc.
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WHAT:
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Workshop: "Hearing Voices: Integrating Speech-based Customer
Input Into Text Analytics Platforms"
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Presentation: "Enabling a Text Analytics System to Hear
by Fully Listening to the Voice of the Customer," a
case study with Mindshare Technologies, Inc.
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TOPIC:
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Workshop:
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An overview of speech recognition techniques for text analytics
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How Voci extracts text from speech at 100x real-time
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Text analytics applications enabled by real-time speech
recognition
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The benefits of enabling your text analytics platform to hear
100% of voice-based customer input
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Case Study Presentation:
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See how Mindshare integrated a cost-effective, comprehensive
speech-to-text solution into their existing text analytics
environment
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Understand how the solution enables instant conversion of
massive volumes of audible customer feedback into actionable
insights
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Explore the process that allowed Mindshare's text analytics
systems to "grow ears"
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Discover how Mindshare's text analytics solution uncovers
meaningful insights from spoken customer comments
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WHEN:
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Workshop: Wednesday, November 9, 7:15pm PST
Case Study Presentation: Friday, November 11, 9:55am PST
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WHERE:
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Text Analytics Summit West
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Convention Plaza Hotel
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282 Almaden Boulevard
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San Jose, CA 95113
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Tel: (408) 998-0400
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CONTACT:
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Casey Jones, 412-651-5272,
[email protected]
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About Voci Technologies Inc.
Voci appliances accelerate the transformation of speech into text,
enabling enterprise analytics platforms to discover insights contained
in the spoken voice of the customer. The company pioneered the
implementation of speech recognition algorithms in hardware to run
orders of magnitude faster than alternatives, and at a fraction of the
cost. Voci offers the most economical solution for converting voice into
text, enabling customer-driven enterprises to uncover information in
real time from 100% of all customer conversations captured through call
centers. Existing text analytics platforms, agent dashboards and
monitoring systems are empowered by integrating unstructured content
from real-time telephone interactions with text from other sources. For
information, visit www.vocitec.com.
Voci is a trademark of Voci Technologies Incorporated. All other
trademarks are the property of their respective owners.
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