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MediaTile and Sprint Roll Out HumanKiosk SolutionOct 14, 2011 (Close-Up Media via COMTEX) -- Sprint, and MediaTile, a company focused on 3G and 4G cloud-based digital signage solutions, announced the commercial availability of MediaTile's HumanKiosk Solution, powered by the company's MediaCast Video Presence system, that accesses Sprint's speedy 4G high-bandwidth network. The Company said the HumanKiosk Solution revolutionizes customer service for point-of-sale or point-of-service environments by combining the capabilities of interactive digital signage with on-demand, virtual professionals and face-to-face interaction. Marketers can humanize their brand interaction and deliver their messages with control and precision without on-site staffing. "The HumanKiosk, combined with America's Favorite 4G Network, takes interactive digital signage and kiosks to a whole new dimension," said Kevin Kunkel, regional vice president for Sprint Business. "MediaTile solutions, combined with our technology leadership and open systems, enable businesses to take innovative, anytime service to customers via personal two-way interaction. The possibilities are virtually endless when it comes to enhancing customer service with this type of technology." In a familiar, but oversized smartphone and tablet-like format, the Company noted that the HumanKiosk attracts consumers to scheduled and dynamically generated media and engages with interactive touch-based digital promotions. The service is achieved through MediaCast Video Presence. At the touch of an on-screen button, consumers can instantly connect with a remote agent based on the consumer's on-screen selections, which might include product, specific features, services or language. Sprint 4G offers a network experience on America's Favorite 4G Network. "With the integrated support for the Sprint 4G network in the HumanKiosk Solution, we are able to significantly eliminate the on-site networking costs and complexities associated with traditional telepresence systems and digital signage," said Simon Wilson, CEO, The MediaTile Company. "Using Sprint 4G, we are able to get the same level of performance as three T1 lines without the need for on-site IT - we simply grab bandwidth from the air." "MediaTile's HumanKiosk Solution is an amazing example of how companies are leveraging the Sprint 4G network to deliver innovative solutions that solve today's business problems with new levels of efficiency and unbeatable economics," said Wayne Ward, vice president of Sprint's Emerging Solution Group. "By leveraging Sprint 4G services with HumanKiosk, businesses can deliver instant personal service and support, to far more locations, without the costs and complexities associated with on-site staffing or fixed site telepresence." Sprint opened the Sprint M2M Collaboration Center in Burlingame, Calif., a hands-on, interactive lab where ideas knowledge and technology unite to produce wirelessly enabled M2M concepts and products. Sprint Nextel offers a range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. More information: www.mediatile.com www.sprint.com/m2m www.sprint.com ((Comments on this story may be sent to [email protected])) |