TMCnet News

Datatel Announces Managed Services to Complement Higher Education IT Departments
[October 12, 2011]

Datatel Announces Managed Services to Complement Higher Education IT Departments


FAIRFAX, Va. --(Business Wire)--

Datatel today announced managed services packages ranging from basic remote application support to complete off-premise Software as a Service (SaaS) delivery for key Datatel solutions. With these managed services, Datatel takes on specific tasks related to operating Datatel solutions to assist the IT staffs of higher education institutions. These services allow customers to offload responsibility for managing technology, alleviate staffing limitations, boost student and staff satisfaction and accelerate return on investment.

Now institutions can easily leverage over 30 years of Datatel higher education expertise in addition to investments in infrastructure, tools, and processes that are optimized for managing Datatel applications. Institutions can eliminate the typical staffing limitations involved in finding, recruiting, and retaining enough staff with all the necessary skills and training. Existing staff now can focus on strategic initiatives to accelerate institutional effectiveness.

"By leveraging Datatel Managed Services, we have greatly benefited from the unmatched expertise that Datatel brings to managing its solutions while effectively addressing our in-house staffing limitations," said Vincent Zicolello, Chief Information Officer of Hudson County Community College.

Datatel helps ensure that the atest capabilities are available to constituents. This enables institutions to realize maximum value from their investment because students, faculty, and staff can benefit from new features as soon as they are available. This helps institutions to leverage the mutual strengths of their IT staff and Datatel.



To provide institutions with flexible options to optimally meet their needs, Datatel offers three managed services packages to which institutions can add optional on-campus support services:

  • Silver - Datatel remotely applies upgrades and updates to Datatel applications.
  • Gold - Datatel proactively monitors and manages Datatel applications and the supporting infrastructure with a remote team.
  • Platinum - This package includes offsite hosting and full administration of Datatel applications and the supporting infrastructure. This is comprised of procurement, provisioning, administration, and monitoring of all network and hardware infrastructure, operating system, database and application software. For more details, see the related press release, "Datatel Adds SaaS Deployment Option to Industry-Leading Datatel Colleague®."
  • Optional On-Campus Services - Datatel experts augment staff and provide on-site support for Datatel applications and reporting.

"Numerous Datatel clients are already using these managed services to address budget and staffing challenges," said John Speer, Datatel President and CEO. "We will continue to expand service options to help higher education institutions get the most out of their IT investments."


To learn how Datatel Managed Services can help institutions do more with less, stop by Booth #1403 at EDUCAUSE, October 18-20 in Philadelphia, Pa.

About Datatel, Inc.

Datatel is a provider of innovative technology products, services, and insight to higher education. Colleges, universities, and technical schools across North America partner with Datatel to build Strategic Academic Enterprises dedicated to achieving student success. The company has focused on higher education software and services since 1979. For more information, visit www.datatel.com.

©2011 Datatel, Inc. All rights reserved. Datatel, Datatel Recruiter, and Colleague are either trademarks or registered trademarks of Datatel, Inc. All other names, products, and services mentioned are the trademarks or registered trademarks of their respective companies.


[ Back To TMCnet.com's Homepage ]