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Imprivata and PhoneFactor Enter into Reseller Partnership
[September 19, 2011]

Imprivata and PhoneFactor Enter into Reseller Partnership


Sep 18, 2011 (Close-Up Media via COMTEX) -- Imprivata, Inc., and PhoneFactor have announced a reseller partnership to provide phone-based authentication services to Imprivata customers.

In a release, the Companies said that the partnership builds upon existing technology integration between the two platforms, creating a joint solution that is offered along with Imprivata OneSign, an authentication and access management platform, and OneSign Anywhere, which extends the benefits of OneSign to remote & mobile workers from a variety of endpoint devices. Leading healthcare organizations such as OhioHealth and EMH Healthcare have deployed the joint solution to provide physicians and nurses with the convenience of authenticating via their phones to access Protected Health Information (PHI).



According to the Companies, Imprivata OneSign and OneSign Anywhere provide authorized doctors, nurses, and other care providers with fast and secure access to electronic medical records (EMR) and other applications, translating directly into improved clinician productivity and more time spent with patients. PhoneFactor allows clinicians the flexibility to use their existing phones to authenticate to their systems. For example, an authorized physician can receive an automated phone call or text message from PhoneFactor when logging onto the hospital's system. The physician answers the call and presses # or replies to the text message to authenticate. This simple process provides the multi-factor security required by many regulatory agencies, including HIPAA and state pharmacy boards, yet is extremely easy to setup, manage, and use.

"For our customers, improved clinician satisfaction and productivity result in better patient care," said Ed Gaudet, Imprivata Chief Marketing Officer. "The joint Imprivata/PhoneFactor solution delivers an excellent method of strong authentication for physicians and nurses who are already accustomed to carrying their phones and need both on-premise and remote access to patient records." "Patients place a tremendous amount of trust in their healthcare providers and that includes an expectation that practitioners will safeguard their privacy," said Tim Sutton, PhoneFactor CEO. "The joint PhoneFactor/Imprivata solution helps healthcare providers meet that expectation by ensuring that only authorized users have access to systems containing patient records. This is critical for regulatory compliance, but perhaps more importantly, is essential to maintaining patient trust." "OhioHealth manages a large and diverse group of end users accessing healthcare data and systems from multiple locations and devices. It was extremely important to us to select a solution that provided the strong security required by regulatory mandates along with the mobility required by our healthcare practitioners. PhoneFactor's phone-based authentication solution paired with Imprivata's OneSign single sign-on solution addresses both requirements - providing easy and secure access to the data and tools clinicians need to practice medicine even when they are away from the hospital." said Jim Lowder, Vice President, Technology, OhioHealth.


"As healthcare delivery organizations extend the reach of their most critical clinical systems to remote locations and mobile devices, the demand for convenient and secure access increases. By combining single sign-on with phone-based strong authentication, particularly out-of-band approaches that mitigate man-in-the-middle and man-in-the browser attacks, healthcare delivery organizations can simplify clinician access to PHI while preventing unauthorized use." said Barry Runyon, Research VP, Gartner.

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