TMCnet News
: Telekom Malaysia continues overhaul of legacy OSS with deployment of Clarity's Network Inventory SystemSep 06, 2011 (M2 PRESSWIRE via COMTEX) -- Clarity, the award-winning provider of unified solutions designed to simplify the operations of communication service providers, today announced the successful completion of its Network Inventory System (NIS) project for Telekom Malaysia Berhad (TM), Malaysia's broadband champion and leading integrated information and communications group. In 2006, TM initiated a major OSS transformation to support the rapid growth of its broadband services, to maintain competitiveness with agile new entrants to the Malaysian market and to enable the rapid and accurate deployment of new services to its customers. Clarity's unified OSS (inventory module) continues to be deployed in phases to support these goals. The completion of the NIS is an important milestone and provides TM with a network-wide view of its assets and inventory data across one system. Clarity's unified OSS solution already manages TM's logical and physical network infrastructure. The OSS has centralised TM's engineering workflow processes and provisioning for IP, telephony, broadband and narrowband services, allowing TM to plan for and monitor maintenance activities and outages and to ensure end-to-end integrated workflow between order management and inventory. To date, Clarity's OSS has replaced over 12 legacy inventory databases that were migrated in 36 months and currently interfaces with more than 22 customer management and provisioning systems. Exposing the single NIS into the strategic service-oriented architecture will further reduce the cost and lead-time for integration of new systems and the time-to-market for new services. For further information please contact: Clarity Nicholas Vangelis Skywrite Communications Email: [email protected] Tel: +44 (0) 20 7608 4650 Alison Ruttens Group Marketing Manager Email: [email protected] Tel: +44 (0) 7766 037028 Asma Abdul Aziz Assistant General Manager, Group Corporate Communications, TM Email: [email protected] Tel: +60 (03) 2240 3840 Saiful Azni Matmor Manager, Group Corporate Communications, TM Email: [email protected] Tel: +60 (03) 2240 2617 About Clarity Clarity enables its customers to simplify their operations with a unified operational management solution. Clarity provides an integrated, modular solution to optimise and automate core operational processes to manage network build and movements, develop and sell next generation products, and deliver and assure the quality of customer services. Clarity solutions provide the lowest total cost of ownership using embedded best practices and process-driven workflow to reduce the complexity, risk and cost of operations. Clarity empowers its customers to generate and protect revenue and enhance the complete customer experience. With over 35 Telecom customers worldwide, Clarity solutions currently help companies around the world manage over 250 million subscribers. Established in 1994, Clarity has offices worldwide. For more information, please visit www.clarity.com. About TM Telekom Malaysia Berhad (TM), Malaysia's broadband champion and leading integrated information and communications group, offers a comprehensive range of communication services and solutions in broadband, data and fixed-line. As a market leader, TM is driven by stakeholder value creation in a highly competitive environment. The Group places emphasis on delivering an enhanced customer experience via continuous customer service quality improvements and innovations, whilst focusing on increased operational efficiency and productivity. Leveraging on our extensive global connectivity, network infrastructure and collective expertise, TM is well positioned to propel Malaysia as a regional Internet hub and digital gateway for South-East Asia. TM remains steadfast in its transformation into a new generation communications provider to deliver an enhanced and integrated digital lifestyle to all Malaysians, and opening up possibilities through connection, communication and collaboration, towards our shared vision of elevating the nation into a high-income economy. As a model corporate citizen committed to good governance and transparency, TM continues its pledge to ensure the integrity of our processes, people and reputation as well as the sustainability of our operations. Our Corporate Responsibility (CR) ethos reinforces responsible behaviour in the four main domains of the marketplace, workplace, the community and the environment. With a focus on ICT, the Group further promotes 3 major platforms i.e. education, community/nation-building and environment, through our Reaching Out programmes. TM is also a multiple corporate awards winner, having been recognised consistently for our high standards in Corporate Governance as well as the Prime Minister CSR Awards for Best Workplace Practices two years consecutively, in 2009 and 2010. TM was most recently honoured with 5 National Annual Corporate Report Awards (NACRA) 2010, notably the Platinum Award for CSR; and 4 Frost and Sullivan Malaysia Excellence Awards 2011, including Best Broadband Service Provider of the Year. For further information on TM, visit www.tm.com.my. ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. 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