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American Support was Named Among The Nation's 50 Fastest Growing Business Products and Services Companies in America by Inc. Magazine
[August 23, 2011]

American Support was Named Among The Nation's 50 Fastest Growing Business Products and Services Companies in America by Inc. Magazine


(PR Web Via Acquire Media NewsEdge) Chapel Hill, NC (PRWEB) August 23, 2011 American Support, powered by CSG International, cracked the Inc. 5000 list in its first year of eligibility, having grown its top-line revenue by more than 485 percent over the past four years.

The company was ranked No. 656 overall and No. 49 among Business Products and Services companies.

“It’s a tremendous honor to be ranked among the 5,000 fastest growing companies in the country,” said President and CEO Matt Zemon. “We are committed to providing great service to our customers while putting Americans to work, and the faster we grow, the more people we are able to employ.” The annual Inc. 500|5000 list is a barometer for country’s up and coming companies. American Support joins Spirit Airlines, television maker Vizio, Honest Tea, Dunkin Donuts and Metrokane, makers of the Rabbit corkscrew, among other prominent brands featured on this year’s list.


In a stagnant economic environment, median growth rate of 2011 Inc. 500|5000 companies remains an impressive 94 percent. The companies on this year’s list report having created 350,000 jobs in the past three years, and aggregate revenue among the honorees reached $366 billion, up 14 percent from last year.

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at http://www.inc.com/5000.

About American Support As the nation’s only complete provider of back-office services to the telecommunications industry, American Support focuses on growing revenue & subscribers for our clients. All our clients’ customer contact needs are covered with our six products: Telesales by Evergreen, Customer Care, Field Support, Technical Support, Subscriber Management and Dispatch.

American Support strives to help our customers succeed by operating efficiently, consistently and with excellent customer service, making life better for our clients, employees, investors and families, while supporting our country.

From coast to coast, many of America’s largest telecommunications companies trust American Support with their customers. http://www.americansupport.com The American Support Product Line Up Includes: Telesales by Evergreen: Since 1989 Evergreen Sales & Marketing has been exclusively serving the telecommunications industry with outbound and inbound call center services.

Evergreen has built their reputation by consistently delivering results for nearly all major MSOs and programmers across all product platforms: video, high-speed Internet, digital telephone and other advanced services. Evergreen is certified by the American Teleservices Association Self Regulatory Association (ATA-SRO).

Customer Care: 24 hours a day, American Support provides US-based phone and email specialized support for video, voice and data customers from three traditional call center facilities and a virtual contact center operation spread across 115 US cities.

Field Support: A full service contracting organization specializing in the telecommunications industry with extensive industry experience in sales, audits, installations, CPE retrieval, field collections, along with aerial, underground and MDU construction.

Technical Support: US-based subscriber technical support and 24x7 Network Operations Center (NOC) along with Sigma Systems Device Provisioning Manager, Centina Systems NetOmnia™ Fault and Performance Monitoring solution plus private label email.

Subscriber Management, powered by CSG International: Access to America’s largest billing system- CSG International. Our software and services-based solutions help telecommunications providers better build, engage and transact with their subscribers from all touch points including field service calls, online visits, telephone inquiries and monthly statements.

Dispatch: 24/7 dispatch services using workforce automation through CSG International, the largest provider of workforce management and workforce automation solutions for telecommunications providers. CSG workforce products support 30,000 technicians and 3,000 dispatchers by scheduling, dispatching and routing technicians to their job sites.

About the Inc 500|5000 The 2011 Inc. 500 is ranked according to percentage revenue growth when comparing 2007 to 2010. To qualify, companies must have been founded and generating revenue by March 31, 2007. Additionally, they had to be U.S.-based, privately held, for profit, and independent not subsidiaries or divisions of other companies as of December 31, 2010. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2007 is $100,000; the minimum for 2010 is $2 million.

### Read the full story at http://www.prweb.com/releases/2011/8/prweb8740081.htm (c) 2011 PRWEB.COM Newswire

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