|[August 23, 2011]
TORCH Management Services Endorses nTelagent
NASHVILLE, Tenn. --(Business Wire)--
Organization of Rural and Community Hospital Management Services, Inc.
(TMSI) has endorsed nTelagent,
Inc. as a preferred provider of revenue cycle management. This
endorsement allows TORCH facilities special pricing to access
nTelagent's total point-of-service solution.
With its Retail
Application for Healthcare, nTelagent gives TORCH hospital members
the tools and technology to better and more consistently handle all
patient accounts - insured, uninsured and those qualifying for financial
assistance - pre-registration and at point of service.
Similar to applications used in the retail industry at the point of
sale, nTelagent's web-based, automated Retail Application guides patient
access staff through each patient encounter via real-time, customized
In minutes, patient access staff using nTelagent validate patient
address, verify insurance, perform medical necessity sceening,
determine estimated total and approved charges, and follow online
scripts for discounts, payment terms and patient collections - all at
point of service.
"To continue providing top-notch care, our rural and community hospitals
must be financially healthy themselves. nTelagent will help them toward
that goal," said Vicki A. Pascasio, FACHE, TMSI CEO.
nTelagent's solution for managing accounts receivable will result in
TORCH members being able to increase cash, upfront and overall; decrease
bad debt and AR days; reduce denials, returned mail and collection fees;
identify capacity to pay and financial assistance; set up payment terms
for increased ongoing collections; and improve registrar workflow and
"It's critical that providers and patients have appropriate resources to
adjust to healthcare's 'retail-like' revenue cycle, where increasing
financial responsibility continues to be placed on patients. We're
honored to partner with TORCH members to help all parties navigate this
complex system," said Earl Winter, nTelagent CEO.
Introductions and site assessments will begin soon to further introduce
TORCH member hospitals to nTelagent's suite of services and solutions.
About nTelagent, Inc.
nTelagent's total point-of-service solution, the Retail Application for
Healthcare, guides patient access staff through each patient encounter
via real-time, customized scripts. From insurance verification to
payment processing, registration is fast, simple and accurate for all
patients: insured, uninsured and those qualifying for financial
assistance. nTelagent's clients increase upfront cash and cash on hand,
reduce AR days and bad debt, reduce or eliminate back-end denials, and
follow consistent practices on all registrations with just one system -
for a fraction of the cost. Visit www.ntelagent.com
for more information.
About Texas Organization of Rural & Community Hospitals
The Texas Organization of Rural & Community Hospitals (TORCH) was
founded in 1990 and is the leading advocate and resource for general
acute-care hospitals of 150 beds and fewer. The organization provides
legislative and regulatory advocacy, specialized programs, publications,
services and resources for rural and community hospitals; and supports
rural and community hospitals as the focal point for health care
delivery in the community. TORCH Management Services, Inc. (TMSI) is the
wholly owned subsidiary of TORCH that offers management and operations
consulting services. TMSI also provides a preferred vendor program
called "Endorsed Partners." Endorsed Partners are a specially selected
group of companies whose experience working with rural hospitals has
undergone a thorough verification process. For more information about
TORCH, visit www.torchnet.org.
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