[August 10, 2011]

Social Media and Customer Experience Analytics Highlight the First Ever West Coast Text Analytics Summit

The Text Analytics Summit, a staple of the analytics community for the past 7 years, has been recognized as the only established business conference with a complete focus on the text analytics industry. This year's conference, the first summit to take place on the West Coast, is designed to help business professionals unlock the power of text analytics to leverage new and profitable business opportunities.

The event is set to attract hundreds of senior-level executives, across a wide range of industries, who utilize text analytics for business intelligence and for supporting better business decision making. The event provides a proper balance of thought leaders, end users, consultants, analysts, and vendors to create a solid foundation for networking and forming business relationships.

"The text analytics industry is rapidly growing. It will pass the $1 billion mark by the end of this year, and shows no signs of slowing down in the near future. Our goal is to provide west coast analytics professionals with a unique, intimate forum that will help define the future of the tet analytics industry," says Ezra Steinberg, the Chief Editor of Text Analytics News.

The keynote topics in San Jose will cover Text Analytics for Social Media and Customer Experience Analytics, and will also explore other areas of interest such as multi-channel analytics and the cutting-edge technological advances of text technologies. Full conference information, including the topic and speaker lineup, can be found in the Text Analytics Summit West Brochure.

The summit caters to a wide audience, as the need for text analytics is growing across a plethora of industries. These emerging analytics dependent industries include automotive, consumer packaged goods, electronics, financial services, healthcare, hospitality, information technology, insurance, legal, marketing, retail, and travel, just to name a few.

"Whether you work in customer experience, market research, competitive intelligence, social media analytics, risk and fraud, investing, or another business focus area, the San Jose summit will be THE place to learn, teach, and network," says Text Analytics Summit founding chair Seth Grimes.

The conference will cover a wide range of developments and advancements that are pushing text analytics into the mainstream of businesses worldwide. The diverse and expert speaker lineup includes Laura Brown, Director of Customer & Business Intelligence, Cisco (News - Alert); Nitin Indurkhya, Principal Research Scientist, eBay; Bill Tuohig, Senior Director of Product Management, J.D. Power & Associates; Vincent Granville, Founder and Executive Director, AnalyticBridge; Catherine van Zuylen, Vice President of Products, Attensity; and Chris Jones, Senior Director of Text Analytics, Zynga (News - Alert).

Text Analytics Summit West is taking place on November 10-11 at the Convention Plaza Hotel in San Jose. For full event information, please visit www.textanalyticsnews.com.

About Text Analytics News:

Text Analytics News is a business unit of FC Business Intelligence, providing focused news, events, reports, updates, and information for the Text Analytics Industry. It is a reference point for analytics professionals and a cornerstone for communications within the industry.

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