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Join Moxie Software and Industry Analyst Jeremiah Owyang for a Live Webinar on Delivering Superior Customer Service Through Social and Traditional Methods
[August 01, 2011]

Join Moxie Software and Industry Analyst Jeremiah Owyang for a Live Webinar on Delivering Superior Customer Service Through Social and Traditional Methods


MOUNTAIN VIEW, Calif. --(Business Wire)--

Moxie Software, Inc.:



Who:

                    Jeremiah Owyang, industry analyst, Altimeter Group and David Lowy, director of product management, Moxie Software
 

What:

Free, live webinar: Delivering a Superior Customer Experience is Everyone's Responsibility

 

When:

Tuesday, August 2 at 10 a.m. PT / 1 p.m. ET
 

Where:

To register, please visit: http://resources.moxiesoft.com/altimeter

 

Moxie Software™, the social workspace, today announced it will host a free, live webinar with industry expert Jeremiah Owyang from Altimeter Group discussing best practices organizations can implement to deliver a superior customer experience - a shared responsibility across an organization. During this session, Jeremiah and David will provide insights about:

  • The significance of the customer lifecycle with emphasis on support and service
  • How to develop a support strategy that blends social with traditional service
  • How to identify and leverage the best skill set within the organization to solve a customer problem

Please register to receive additional details about this webinar. Also, join the live discussion by tweeting questions or comments using the #MoxieCast hashtag. Follow Moxie Software on Twitter (News - Alert) @MoxieSoft.

About Moxie Software, Inc.

Moxie Software, the social workspace, enables companies to connect employees, customers and partners to engage in business, share knowledge and collaborate.

Moxie Software provides the most complete and intuitive enterprise social software for employee and customer engagement through Spaces™ by Moxie applications. These highly intuitive, user-centric applications were designed for "The Way People Work" through collaboration with world-renowned design and innovation firm IDEO and incorporating the thought leadership from Moxie Insight. Companies using Moxie Software's solutions are able to innovate faster, and improve operational efficiencies and customer support. To learn more about Moxie Software, visit www.moxiesoft.com.

Moxie Software, Spaces by Moxie, Employee Spaces, Customer Spaces and Knowledge Spaces are trademarks of Moxie Software, Inc. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.


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