[July 14, 2011] Telcordia Wins 2011 NGN Leadership Award from NGN Magazine Tweet Jul 14, 2011 (Close-Up Media via COMTEX) -- Telcordia, a company focused on the development of mobile, broadband and enterprise communications software and services, announced that Technology Marketing Corp. (TMC) named its Telcordia Service Director solution as a recipient of the 2011 NGN Leadership Award presented by NGN Magazine, which provides news, opinions and product information focused around next-generation networks. This is the second consecutive year that Service Director has received this award. The Company said Service Director helps Communications Service Providers (CSPs) manage service quality through real-time detection and isolation of customer-impacting service events, so network, application or device related issues can be fixed before they affect the overall customer service experience. By ensuring a consistent quality experience, Service Director enables CSPs to realize the potential for smarter, more efficient processes, improved customer retention, and better return on investment. "Service Director leverages Telcordia's more than 20 years of experience in service assurance and is a proven tool for helping service providers maintain the overall quality of network services," said Bill Wanke, President, Operations Solutions, Telcordia. "We are pleased to be recognized by NGN Magazine two years in a row, which is a testament to the product's success and Telcordia's goal of helping CSPs evolve their networks." According to a release, the Third Annual NGN Leadership Award acknowledges the growth, evolution and distinction between the applications and services designed for next-generation networks and the enabling technologies that make them possible. Telcordia was recognized in the Network Technology category. "Telcordia has been recognized for their exceptional work in advancing NGN services and technologies. Service Director has contributed to the transformation of the industry," stated Rich Tehrani, CEO, TMC. "Congratulations to the entire team at Telcordia, and I look forward to more innovation in the coming year." NGN Magazine is a resource for communications service providers and the supporting ecosystem of equipment providers, system integrators, and solutions developers as they make the transition to next generation networks. More information: www.telcordia.com ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]