[July 06, 2011]

CSDP Becomes Certified As a "Green Business" by the Institute for Green Business Certification

Customer Service Delivery Platform Corporation (CSDP) is pleased to announce they have met all the criteria and earned the distinction to be certified as a "green business" by the Institute for Green Business Certification. CSDP was certified after a detailed audit of their U.S. business operations. They expect to see a bottom line benefit as a result of their comprehensive "green" initiatives. This action demonstrates CSDP's total commitment to the environmental health and well-being of their community and the world.

CSDP is a services-led software company with the most flexible and agile solutions on the market to help automate the post-sale service delivery, field service, reverse logistics, and customer service processes. Instead of trying to force fit out-of the-box solutions, their flexible software is tailored to an individual business' requirements and easily interates with existing infrastructure so that it implements quickly and begins generating ROI immediately. Their unique dynamic workflows give you the agility you need to instantly respond to business and environmental changes as they happen. For more information on Customer Service Delivery Platform, their services, and their Green initiative including their carbon footprint savings, please visit: www.csdpcorp.com/who-we-are/csdp-green.aspx.

The Institute for Green Business Certification is the oldest organization of its kind and only one of two to certify business environmental practices worldwide. For more information on IGBC go to www.gbcertified.org In order to discover the significance and magnitude of an IGBC certification, please contact Rich Wilkinson, 1-240-812-7102 / [email protected] or Rebecca Englund, 1-888-741-2737 x144 / [email protected]

About CSDP

CSDP is a services-led software company with the most flexible and agile solutions on the market to help automate the post-sale service delivery, field service, reverse logistics and customer service processes. With over 30 years' experience, our clients have realized improved customer satisfaction by up to 15 points, increases in service profitability exceeding 10%, decreased average cost per repair of 50% and increases in first call resolution greater than 20%. The Service Relationship Management (SRM)© product suite addresses the complete end-to-end service lifecycle management from field service, knowledge management and customer support to reverse logistics, depot repair and inventory management.

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