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Technology Handbook 2011(Lodging Hospitality Via Acquire Media NewsEdge) As the world of hotel technology has changed through the years, so has Lodging Hospitality’s annual guide to tech-related vendors supplying the hospitality industry. The Technology Handbook may look a little different this year, but we think you’ll find it even more user friendly. Instead of trying to list every product or service each company offers, we’ve taken a step back and are more broadly listing the companies’ areas of focus. You’ll also get a complete directory of all the companies with their contact information so you can find further information on the ones you are interested in. The end result is the same: The Technology Handbook is a catalog of information on the products and services offered by vendors serving the lodging industry. You’ll find an index with 10 major categories of hotel-related technology products and services. In each, we list all the companies who responded to our survey, and then you’ll find a directory listing each company in alphabetical order, including the categories of products they offer, where they are located, a phone number and their website. The companies who offered services they didn’t feel fit into any of the 10 categories are included below in the “other” category, and if you find their listing in the directory on the ensuing pages, you’ll see what they offer the lodging industry. INDEX OF COMPANIES BY CATEGORYTelecommunications/Internet & Mobile Technology Alcatel – Lucent Ariane Systems Brandstand Products Bulk TV & Internet Cox Business Cox Business/Hospitality Network Evolve Guest Controls hotel SystemsPro Inn-Phone Intelity InTouch Digital Systems, Inc. Ipanema Solutions LLC Kyber Networks Micros Systems Monscierge NEC Corp. of America NORTHWIND - Maestro PMS Panasonic Solutions Company Roomlinx Runtriz Safety NetAccess Sunray Telkonet Vertical Systems, Inc. Xeta Safety & Security Alcatel – Lucent Amerisafe Industries Evolve Guest Controls Farina and Associates KABA, Saflok, ILCO Minibar Systems Onity OpenWays Safemark Systems VingCard ElsafeEnergy Management/Building Systems Energy Eye, Inc Energex Evolve Guest Controls INNCOM International Ipanema Solutions LLC Lutron Electronics Co., Inc. Magnum Energy Solutions Mitsubishi Electric Cooling & Heating Telkonet VingCard ElsafeProperty Management Systems Alcatel – Lucent Agilysys Amadeus AutoClerk BirchStreet Systems Evolve Guest Controls Galaxy Hotel Systems Hotel Concepts InnPoints Worldwide InnRoad Intelity InTouch Digital Systems, Inc. IQware Micros Systems Monscierge NORTHWIND - Maestro PMS OwnerRelations TechnologyReservation Systems Agilysys Amadeus AutoClerk Brilliant Hotelsoftware EZYield GuestWare Hotel Concepts InnPoints Worldwide Intelity IQware Micros Systems Netroomz NORTHWIND - Maestro PMS OwnerRelations Technology Sabre Hospitality Solutions SAS Institute VizergySales & Catering/Point of Sale Agilysys AutoClerk Brilliant Hotelsoftware Evolve Guest Controls hotel SystemsPro Intelity IQware Micros Systems Minibar Systems Monscierge Newmarket International NORTHWIND - Maestro PMS POST IntegrationsMarketing/CRM Agilysys Amadeus AutoClerk Cendyn Datavision Technologies EZYield hotel SystemsPro InnPoints Worldwide InnRoad Intelity IQware Libra OnDemand Lodging Interactive Micros Systems Monscierge MTech Newmarket International NORTHWIND - Maestro PMS Runtriz SAS Institute VizergyRevenue Management Agilysys Amadeus Bartech Systems International BirchStreet Systems Datavision Technologies Evolve Guest Controls InnPoints Worldwide InnRoad IQware Lixto Micros Systems NORTHWIND - Maestro PMS The Rainmaker Group Rubicon, a Travelclick Company SAS Institute Guestroom Entertainment/Services Alcatel – Lucent Agilysys Ariane Systems Bartech Systems International Brandstand Products Bulk TV & Internet Cox Business/Hospitality Network Evolve Guest Controls Fox Networks GBCblue HBO Hotel Technologies Intelity LG Electronics USA Monscierge Panasonic Solutions Company PDI-SAT Philips TV Roomlinx Runtriz Safety NetAccess Samsung Electronics America Showtime Vertical Systems, Inc.Web Management EZYield hotel SystemsPro InnPoints Worldwide InnRoad IQware Lodging Interactive Micros Systems Netroomz Safety NetAccess Swiftrank VizergyOther Aptech Computer Systems Ariane Systems Bartech Systems International BirchStreet Systems Centrada Solutions Datavision Technologies DESI Flyte Systems hotel SystemsPro icableholder.com InnRoad InvoTech Systems Juno Lighting Group by Schneider Electric LG Electronics USA Lixto Micros Systems MTech Netroomz Newmarket International NORTHWIND - Maestro PMS OpenWays OwnerRelations Technology priZem Hospitality Solutions Rubicon, a Travelclick Company Safety NetAccess SAS Institute UniFocus Vertical Systems, Inc. DIRECTORY OF VENDORSAlcatel – LucentTelecommunications/Internet & Mobile Technology, Safety & Security, Property Management Systems, Guestroom Entertainment/Services Calabasas, CA 506-637-3578 www.alcatel-lucent.comAgilysysProperty Management Systems, Reservation Systems, Sales & Catering/Point of Sale, Marketing/CRM, Revenue Management, Guestroom Entertainment/Services Alpharetta, GA 800-241-8768 http://www.agilysys.com/AmadeusProperty Management Systems, Reservation Systems, Revenue Management, Marketing/CRM Miami, FL 888-262-3387 www.amadeus.com/hotels/Amerisafe IndustriesSafety & Security Miami, FL 305-477-4222 www.amerisafeindustries.comAptech Computer SystemsBusiness Intelligence, Enterprise Back Office Accounting, Budgeting Pittsburgh, PA 800.245.7020 www.aptech-inc.com Ariane SystemsTelecommunications/Internet & Mobile Technology, Guestroom Entertainment/Services, Lobby Kiosks Roswell, GA 514-295-5944 www.ariane.com AutoClerkReservation Systems, Property Management Systems, Sales & Catering/Point of Sale, Marketing/CRM Lafayette, CA 925-284-1005 www.autoclerk.com Bartech Systems InternationalGuestroom Entertainment/Services, Revenue Management, Automatic Minibars Las Vegas, NV 702-369-5550 www.bartech.comBirchStreet SystemsProperty Management Systems, Revenue Management, Procure-to-Pay Solutions Newport Beach, CA 949-567-7100 www.birchstreet.net Brandstand ProductsTelecommunications/Internet & Mobile Technology, Guestroom Entertainment/Services Richardson, TX 972-783-2798 www.brandstand.com Brilliant HotelsoftwareReservation Systems, Sales & Catering/Point of Sale Tampa, FL (813) 864 - 6511 www.myhotelsoftware.com Bulk TV & InternetTelecommunications/Internet & Mobile Technology, Guestroom Entertainment/Services Raleigh, NC 866-460-9273 www.bulktv.com Centrada SolutionsOutsourced IT Services Irving, TX 972-746-4342 www.centrada.com CendynMarketing/CRM Boca Raton, FL 800-760-8152 www.cendyn.com Cox BusinessTelecommunications/Internet & Mobile Technology Phoenix, AZ 623.328.3206 www.coxbusinessaz.com Cox Business/Hospitality NetworkTelecommunications/Internet & Mobile Technology, Guestroom Entertainment/Services Las Vegas, NV 702-435-4600 www.coxhn.com Datavision TechnologiesMarketing/CRM, Revenue Management, Business Intelligence Pembroke Pines, FL 954.385.0525 www.DatavisionTech.com DESICustom Printing Vancouver, WA 360-213-1433 www.desi.com Energy Eye, IncEnergy Management/Building Systems Poway, CA 760-587-5415 www.energy-eye.com/ EnergexEnergy Management/Building Systems Vancouver, British Columbia 604-448-1899 www.energexinc.com Evolve Guest ControlsTelecommunications/Internet & Mobile Technology, Guestroom Entertainment/Services, Revenue Management, Property Management Systems, Sales & Catering/Point of Sale, Energy Management/Building Systems, Safety & Security New Hyde Park, NY 516-328-6900 www.equestcontrols.com EZYieldWeb Management, Marketing/CRM, Reservation Systems Winter Springs, FL 407-629-0900 www.ezyield.com Farina and AssociatesSafety & Security San Antonio, TX 305-517-3664 www.enterprisingsecurities.com Fox NetworksGuestroom Entertainment/Services Los Angeles, CA 310-369-0053 www.fox.com/ Flyte SystemsReal-time Airport Flight Information Franklin Park, IL (877) 463-5983 www.flytesystems.com Galaxy Hotel SystemsProperty Management Systems Tustin, CA 800-624-2953 www.galaxyhotelsystems.com GBCblueGuestroom Entertainment/Services Vancouver, WA 888-422-2583 www.gbcblue.com GuestWareReservation Systems Seattle, WA 206-233-0110 www.guestware.com/ HBOGuestroom Entertainment/Services New York, NY 800-426-1426 www.homeboxoffice.com/lodging/ Hotel ConceptsReservation Systems, Property Management Systems Atlanta, GA 404-687-0040 www.hotelconcepts.com hotel SystemsProTelecommunications/Internet & Mobile Technology, Web Management, Marketing/CRM, Sales & Catering/Point of Sale, Asset Management Atlanta, GA 877-263-3645 www.hotelsystemspro.com Hotel TechnologiesGuestroom Entertainment/Services Rahway, NJ 800-333-3092 www.hoteltechnologies.com icableholder.comGuest Internet Cable Holders Sydney, Australia +61-2-8205-9651 www.icableholder.com INNCOM InternationalEnergy Management/Building Systems Niantic, CT 860-739-1182 www.inncom.com InnPoints WorldwideWeb Management, Marketing/CRM, Reservation Systems, Revenue Management, Property Management Systems Albuquerque, NM 800-401-2262 www.innpoints.com Inn-PhoneTelecommunications/Internet & Mobile Technology Shrewsbury, NJ 877-963-3728 www.inn-phone.com InnRoadProperty Management Systems, Marketing/CRM, Revenue Management, Web Management, GDS, Online Bookings Southampton, NY 631-458-1365 www.innroad.com IntelityTelecommunications/Internet & Mobile Technology, Guestroom Entertainment/Services, Marketing/CRM, Reservation Systems, Property Management Systems, Sales & Catering/Point of Sale Orlando, FL 888-REVPAR-1 www.intelitycorp.com InTouch Digital Systems, Inc.Telecommunications/Internet & Mobile Technology, Property Management Systems Flower Mound, TX 888-205-7845 www.intouchdigital.com InvoTech SystemsSafety & Security, UHF and Bar Code RFID Linen and Uniform Tracking and Inventory Encino, CA (800) 820-2111 www.invotech.com Ipanema Solutions LLCTelecommunications/Internet & Mobile Technology, Energy Management/Building Systems Ann Arbor, MI 734-913-1111 http://www.ipanemasolutions.com/ IQwareWeb Management, Marketing/CRM, Reservation Systems, Revenue Management, Property Management Systems, Sales & Catering/Point of Sale Deerfield Beach, FL 954-698-5151, x29 www.iqwareinc.com Juno Lighting Group by Schneider ElectricLighting Controls Des Plaines, IL 800-367-5866 www.junolightinggroup.com KABA, Saflok, ILCOSafety & Security Orlando, FL (407) 438-7949 www.kabahospitality.com Kyber NetworksTelecommunications/Internet & Mobile Technology San Jose, CA 866-267-3101 www.kybernetworks.com LG Electronics USAGuestroom Entertainment Services, Digital Signage Englewood Cliffs, NJ 800-243-0000 www.lg.comLibra OnDemandMarketing/CRM Celebration, FL 407-412-9296 www.libraondemand.com/ LixtoRevenue Management, Price Intelligence Sunnyvale, CA 650-741-4233 www.lixto.com Lodging InteractiveWeb Management, Marketing/CRM Parsippany, NJ 877-291-4411 www.lodginginteractive.com Lutron Electronics Co., Inc.Energy Management/Building Systems Coopersburg, PA 610-282-3800 www.lutron.com Magnum Energy SolutionsEnergy Management/Building Systems Hudson, OH 330-656-9356 www.magnumenergysolutions.com Micros SystemsTelecommunications/Internet & Mobile Technology, Property Management Systems, Reservation Systems, Sales & Catering/Point of Sale, Marketing/CRM, Revenue Management, Web Management, eCommerce Columbia, MD 866-287-4736 www.micros.com Minibar SystemsSales & Catering/Point of Sale, Safety & Security Rockville, MD 301-354-5055 www.minibar.ch/ Mitsubishi Electric Cooling & HeatingEnergy Management/Building Systems Suwanee, GA 678-376-2900 www.mehvac.com/ MonsciergeTelecommunications/Internet & Mobile Technology, Guestroom Entertainment/Services, Marketing/CRM, Property Management Systems, Sales & Catering/Point of Sale Oklahoma City, OK 888-426-5730 www.monscierge.com/ MTechMarketing/CRM, Guest Experience Management, Workflow Automation Miami, FL 305-256-0429 www.m-tech.com NEC Corp. of AmericaTelecommunications/Internet & Mobile Technology Irving, TX 800-240-0632 www.necam.com/hospitality NetroomzWeb Management, Reservation Systems, Channel Management Sydney, Australia +61-2-98894326 www.netroomz.com.au Newmarket InternationalSales & Catering/Point of Sales, Marketing/CRM, Business & Market Intelligence, Group Distribution and Lead Management, Business Consulting Portsmouth, NH 603-436-7500 www.newmarketinc.com NORTHWIND - Maestro PMSTelecommunications/Internet & Mobile Technology, Marketing/CRM, Reservation Systems, Revenue Management, Property Management Systems, Sales & Catering/Point of Sale, Business Intelligence, Condo & Timeshare Owner Management, GDS, Guest Experience Measurement Markham, Ontario 888-667-8488 www.maestropms.com/ Onity Safety & Security Duluth, GA 770-497-3949 www.onity.com OpenWaysSafety & Security, Mobile Key Front Desk Bypass New Canaan, CT 732-707-1869 www.openways.com OwnerRelations TechnologyReservation Systems, Property Management Systems, Fractional/Timeshare/Condo Hotel Management Squamish, British Columbia 604-892-3348 www.OwnerRelations.com Panasonic Solutions CompanyTelecommunications/Internet & Mobile Technology, Guestroom Entertainment/Services Secaucus, NJ 845-246-1691 www.panasonic.com/business-solutions/ PDI-SATGuestroom Entertainment/Services Boca Raton, FL 561-998-0600 www.pdisat.com Philips TVGuestroom Entertainment/Services Alpharetta, GA 1-866-497-4225 www.usa.philips.com/index.page POST IntegrationsSales & Catering/Point of Sale, Credit Card Processing Phoenix, AZ 866-377-2649 www.postint.com priZem Hospitality SolutionsBudget/Forecast/Labor Productivity Software New York, NY 646-213-0067 www.prizem.com The Rainmaker GroupRevenue Management Alpharetta, GA (678) 578-5700 www.letitrain.com RoomlinxTelecommunications/Internet & Mobile Technology, Guestroom Entertainment/Services Broomfield, CO 303-544-1111 www.roomlinx.com Rubicon, a Travelclick CompanyRevenue Management, Market Intelligence Atlanta, GA 30303 404-924-2635 www.rubicongroup.com RuntrizMarketing/CRM, Guestroom Entertainment/Services, Telecommunications/Internet & Mobile Technology Los Angeles, CA 323-230-9727 www.runtriz.com Sabre Hospitality SolutionsReservation Systems Southlake, TX 682-605-3614 www.sabrehospitality.com Safemark SystemsSafety & Security Orlando, FL 214-495-9500 www.safemark.com/ Safety NetAccessTelecommunications/Internet & Mobile Technology, Web Management, Guestroom Entertainment/Services, Safety & Security, Digital Signage, Network Consulting Rockland, MA 781-871-9126 www.safetynetaccess.com/ Samsung Electronics AmericaGuestroom Entertainment/Services Ridgefield Park, NJ 201-229-4092 www.samsung.com/us/business/hos SAS InstituteMarketing/CRM, Reservation Systems, Revenue Management, Social Media Analytics, Business Intelligence, Forecast Server, Data Management Cary, NC 919-677-8000 www.sas.com ShowtimeGuestroom Entertainment/Services Atlanta, GA 770-698-6929 www.sho.com/site/shoinfo/lodging/home.do SunrayTelecommunications/Internet & Mobile Technology Palm Desert, CA 760-568-4545 www.sunraytvi.com SwiftrankWeb Management Boulder, CO 720-239-1286 www.swiftrank.com TelkonetTelecommunications/Internet & Mobile Technology, Energy Management/Building Systems Milwaukee, WI 414-223-0473 www.telkonet.com/ UniFocusLabor Management, Consulting and Training Carrollton, TX 972-512-5154 www.unifocus.com Vertical Systems, Inc.Telecommunications/Internet & Mobile Technology, Guestroom Entertainment/Services, Business Centers Sunnyvale, CA 408.752.8100 www.ver-sys.com VingCard ElsafeEnergy Management/Building Systems, Safety & Security Richardson, TX (800) 225-8464 www.vingcard.com VizergyWeb Management, Marketing/CRM, Reservation Systems Jacksonville, FL 904-389-1130 ext. 171 www.vizergy.com XetaTelecommunications/Internet & Mobile Technology Broken Arrow, OK 877-456-7422 www.xeta.com/markets/pages/hospitality.aspx © 2011 Penton Media |