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New Unisys Services Help Communications Providers Go Social to Reignite Growth in Voice Services; Carriers can now offer voice integration with social media, visual voicemail and value-added services on new VoiceSource Express 400 Series platform(M2 PressWIRE Via Acquire Media NewsEdge) London, -- Unisys Corporation (NYSE: UIS), a longtime provider of high-volume messaging solutions to the worlds largest telecommunications service providers, today announced a range of value-added services that enable providers to integrate voice-based services with social media channels to drive new sources of revenue and enhance the user experience of their subscribers. The new services, available on the Unisys VoiceSource Express (VSE) 400 Series platform, benefit customers who use smartphones and feature phones less fully configured mobile phones by bringing innovative, easy-to-use voice and data applications directly to their devices. For example, subscribers who find it inconvenient to type tweets on a mobile phone can use the Unisys Voice Tweets service to easily record a voice-based tweet and post it as a voice- or text-based message. Similarly, the Unisys Speak to Facebook service allows subscribers to use a voice system to update their Facebook status and post messages to friends walls. With the explosion of new data-driven services and mobile offerings, carriers face significant competitive threats to their traditional voice business. To retain and grow their revenue streams, they need to leverage their deep, longstanding customer relationships and offer subscribers new ways to connect and communicate within the fabric of the social Web, said Steven Chuey, vice president, Global Solution Management, Unisys. These new services from Unisys give carriers a secure, mission-critical platform to quickly develop and deploy powerful new revenue-generating services that add richness and depth to subscribers user experience. In addition to Unisys Voice Tweets and Speak to Facebook, new Unisys communications solutions available to carriers on the Unisys VSE platform include: Messaging Solution, which uses core voice, fax, and e-mail services to offer subscribers new ways to personalise services and keep in touch with contacts. In addition to integrating with social networking sites, the solution provides visual access to voicemail through a variety of interfaces and devices, such as PC, laptop, tablet or mobile handset. In addition, the solution can convert voice messages to text across multiple languages and deliver them via e-mail, SMS, IM or other text-based delivery channels; Notification Services, which delivers personalised information alert service to users at a device of their choosing from any application. The service can use a variety of notification channels such as SMS, MMS, IM, MWI, outdial and e-mail for notification delivery, and one notification event can trigger notifications through multiple channels; Value Added Services (VAS), which allows carriers to build incremental revenue by offering advanced communication features such as call filtering, voice-to-text conversion, Web-based services, and presence services built on Unisys application and notification services platforms; and Voicemail as a Service and VAS as a Service, which allow communications providers to offer voicemail and value-added services via a secure subscription-based model using Unisys hosted cloud computing solutions. In addition, the Unisys solutions are integrated with a digital content management capability that allows carriers to deliver subscribers personalised content, such as telco marketing campaigns, helpful information on service availability and usage, interactive emergency alerts and location-based targeted advertising. The open, flexible Unisys platform provides a powerful environment that enables fast time-to-market for new services. New Services Driven by New Generation of Unisys Voice Services Platform The new services are delivered on the new Unisys VSE 400 Series platform, a fit for purpose computing appliance based on a Unisys ClearPath system using Intel Xeon x64 processors. The first member of the enhanced VoiceSource Express (VSE) family, the Unisys VSE410 provides the reliability, availability, and scalability required for high-volume, integrated voice and data services. A green system, the VSE410 uses significantly lower power and cooling, and occupies a smaller footprint, than its predecessor VSE models. Also, it does not require a specialised data centre environment with air conditioning or a raised floor. Combining with the VSE platform in an enterprise-class messaging solution, the Unisys Network Services Broker (NSB) provides network connectivity, enabling the VSE to connect simultaneously to IP, TDM and IMS networks. The Unisys NSB provides common signalling, media, and call routing services and simplifies how applications interface to disparate networks and devices. This allows providers to connect any service over any network and support coexistence of different platforms. About Unisys Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialise in helping clients secure their operations, increase the efficiency and utilisation of their data centres, enhance support to their end users and constituents, and modernise their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology. With approximately 23,000 employees, Unisys serves commercial organisations and government agencies throughout the world. For more information, visit www.unisys.com. Follow Unisys on Twitter. 4th Floor 111 Buckingham Palace Road London SW1W 0SR T: +44 (0)20 7592 1200 F: +44 (0)20 7592 1201 www.brands2life.com www.twitter.com/jamestallis ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to [email protected])). (c) 2011 M2 COMMUNICATIONS |