[June 13, 2011] NCO Group to Hire 400 Individuals in Rockford, Illinois Customer Care Contact Center Tweet Jun 14, 2011 (Close-Up Media via COMTEX) -- NCO Group, Inc. ("NCO"), a provider of business process outsourcing services, announced that it will hire roughly 400 individuals in its Rockford, Illinois, Customer Management Contact Center. According to a release, the hiring of these individuals allows NCO to positively contribute to the Rockford community by creating new jobs. The hiring will coincide with the program expansion for one of NCO's clients in the wireless telecommunications industry. Employment opportunities will largely include positions as Customer Care Associates, but will also include opportunities for team management, trainers, and other program specialist roles. Positions are full-time and offer a complete employment benefit package. Using a dynamic range of communication channels such as phone, email, and web-chat, associates will learn and apply skills in areas of customer care, sales, or technical support. Commenting on the expansion, James McGrath, SVP, NCO Customer Management, stated, "We are very pleased to have the opportunity to grow our services for one of our premier clients. The combination of this client expansion, our talented team in Rockford, and our long-standing relationship with the Rockford community is very positive. This offers potential employees excellent career options today and in the future." More Information: ncogroup.com/careers ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]