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Keynote's New Cloud Application Perspective Brings Performance Monitoring to Private CloudsSANTA CLARA, Calif. --(Business Wire)-- CLOUD CONNECT - Keynote Systems (Nasdaq: KEYN), the global leader in Internet and mobile cloud monitoring, announced today the immediate availability of Cloud Application Perspective® - and cloud computing just got a little less cloudy. Cloud Application Perspective is a completely portable on demand software agent that monitors Web application performance inside private clouds. The launch of Cloud Application Perspective underscores Keynote's position as the leader in Internet and mobile cloud monitoring and represents a brand new way for companies to implement Keynote industry leading performance monitoring behind the firewall and inside private clouds and networks. "With the announcement of Cloud Application Perspective, Keynote is disrupting the Application Performance Management (APM (News - Alert)) industry by delivering the world's first SaaS-based application monitoring for private clouds. It offers significantly lower installation requirements during deployment, and no management headaches for IT teams after deployment, when compared to traditional software-only based solutions," said Vik Chaudhary, vice president of product management and corporate development at Keynote. "Until now, there has been no way for companies to monitor the performance of Web applications and Web services that traverse multiple organizations or applications without - if at all - considerable costs, infrastructure instrumentation and coordination across multiple IT teams. Cloud Application Perspective delivers easy application monitoring while removing the pain of buying, installing and managing storage, network connectivity and reporting software that usually accompanies software-only monitoring tools - by storing terabytes of application performance monitoring data in the cloud, and delivering real-time application analytics on demand." Technology solutions provider Competitive Computing (C2) has beta tested Cloud Application Perspective and is currently rolling it out to clients. "We have service-level agreements (SLAs) in place with clients and use Keynote to demonstrate that our systems are compliant with those service levels," said Todd Kelly, vice president of operations. "Those systems may be running in a corporate data center, an Internet data center in the Boston area or somewhere else - just about anywhere - and Keynote enables us to measure the performance and availability of those systems." Will Cappelli, research director at Gartner said, "Application architectures are rapidly evolving in a hybrid direction. Internally created services will be expected to interact seamlessly with externally created services, sourced from an array of different service providers. This means that not only will application performance management platforms have to be partially composed of external services but they will have to monitor, analyze, and respond across multiple service providers simultaneously and in an integrated manner." Dennis Drogseth (News - Alert), vice president at EMA said, "Cloud computing ups the ante on the need to monitor, manage and optimize ecosystems of businesses, service providers and partners in a manner that's coherent, adaptable and easily extended to assess the performance of new communities." Drogseth continued, "With Cloud Application Perspective Keynote meaningfully extends its reach inside the firewall to monitor a wide range of internal and internal-external interdependencies critical to both private cloud and hybrid private and public cloud environments. The ease of deployment offered by Cloud Application Perspective and its seamless integration with Keynote monitoring outside the firewall make it especially powerful." Private clouds are being used today for internal applications, employee applications, B2B applications provided to enterprises, communication with partners and suppliers, as well as potions of public facing Web applications that are behind the firewall. Cloud Application Perspective can literally be placed anywhere within a customer's private cloud or third party infrastructure, and immediately supply IT and Web operations personnel with mission-critical data and alerts regarding the performance and availability of Web applications and APIs. There is no limit to the number of Cloud Application Perspective instances that a company can deploy to monitor its applications, services and partners. Features of Keynote Cloud Application Perspective:
Use Cases for Cloud Application Perspective: First Mile Performance Monitoring Web Operations groups need to quickly identify if Web performance issues are located inside or outside their private cloud. Every minute translates directly or indirectly into money and opportunity lost. By deploying Cloud Application Perspective in its data center, also known as 'the first mile,' a company can compare inside the firewall data with data from the Keynote global network, which gathers performance data from 275 locations around the world. This helps an enterprise shave valuable time off of triaging performance degration. Once a problem has been identified as internal, Cloud Application Perspective can drill down further on the data to gather more information, develop a very good hypothesis of exactly what is causing the problem, and if it's a large organization, where the issue should be routed. Private Applications Cloud Application Perspective is useful for internal business systems and application groups responsible for ensuring the performance and availability of internal applications and IT solution providers. By deploying Cloud Application Perspective within remote or branch offices, the user experience of critical applications can be monitored proactively. The historical data that Cloud Application Perspective provides when there are multiple IT solution providers in the mix is value in of itself. By gathering hard data, vendor selection or renewal can be made based on actual performance. Partners can be selected for services and they can be easily held accountable to SLAs. Digital Value Chain and Partner Monitoring Web services and APIs have enabled complex digital value chains driving social networks, retail and financial services. All organizations in a chain depend on communicating with one another without interruption or performance degration. Cloud Application Perspective can monitor any Web service/API enabling an enterprise to monitor the performance of the entire digital value chain, across multiple organizations. Market Background Adopting the cloud model, whether public or private, is at the top of the 'to do list' for almost every organization in 2011. Unfortunately, old paradigms and products for monitoring applications are typically not compatible or are less relevant with cloud solutions. As a result, very few organizations are monitoring the cloud today. In particular, for private clouds, the increasing prevalence of connected branch offices and extranets, which include customers, employees, suppliers, partners and vendors, present unique challenges for managing Web application performance and availability. By distributing their computing power, companies realize many benefits and efficiencies. However, in order to manage a far-flung enterprise or partnership, IT and operations groups must be able to measure the links between groups. Moreover, most companies are looking at hybrid deployments of their own infrastructure and that of cloud computing providers, introducing additional performance bottlenecks. Keynote's addition to its Perspective family of products, Cloud Application Perspective, is the ideal solution for the new performance problems introduced by the cloud computing trend. While cloud computing is compelling as a model, it also has its challenges. The cloud, whether public or private, helps a company move faster, scale easier, cut costs and focus on what matters. However, cloud providers are not rushing to offer good monitoring solutions themselves and many traditional approaches won't work as they require hardware or access to the underlying infrastructure. Keynote's SaaS (News - Alert) products are unencumbered by these limitations and can monitor the performance of applications and business systems whether in a private or public cloud. Keynote's definition of a private cloud is an exclusive ecosystem that communicates within itself. A private cloud can be more than just a company's internal communications, but can also include partners, suppliers, and even customers in some instances. Cloud Application Perspective is powerful because it leverages Keynote's existing SaaS-based performance management portal, alarms, and scripting tool. Availability and Pricing Keynote Cloud Application Perspective is immediately available with pricing based on measurement volume. Typical monthly pricing starts as low as $500 USD per month. To learn more visit us online: http://bit.ly/gcuaR3 About Keynote Keynote Systems (News - Alert) (NASDAQ: KEYN) is the global leader in Internet and mobile cloud monitoring. We provide companies with solutions for continuously improving the online experience. Founded in 1995, Keynote delivers testing, monitoring and measurement products and services for any enterprise including online portals, e-commerce sites, B2B sites, mobile operators and mobile infrastructure providers. Keynote products and services help companies improve customer experience in four areas: Web performance, mobile quality, streaming and real user experience testing. Known as The Mobile and Internet Performance Authority™, Keynote has a market-leading on-demand infrastructure of over 3,000 measurement computers and mobile devices in over 275 locations around the world. Keynote's 2,800 customers represent top Internet and mobile companies including American Express, AT&T, Disney, eBay, E*TRADE, Expedia, Google, Microsoft, SonyEricsson, T-Mobile (News - Alert) and Vodafone. Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 1-800-KEYNOTE. Keynote®, DataPulse®, CustomerScope®, Keynote CE Rankings®, Keynote Customer Experience Rankings®, Perspective®, Keynote Red Alert®, Keynote Traffic Perspective®, Keynote WebEffective®, The Internet Performance Authority®, MyKeynote® , SIGOS®, SITE®, Keynote™, The Mobile & Internet Performance Authority™, Screen Sensing Technology and Keynote FlexUse™ are trademarks or registered trademarks of Keynote Systems, Inc. in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2011 Keynote Systems, Inc.
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