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Avtex Named an Interactive Intelligence 2011 Platinum Elite PartnerMINNEAPOLIS --(Business Wire)-- Avtex (News - Alert) has been named an Interactive Intelligence 2011 Platinum Elite Partner. Interactive Intelligence, a global developer of unified IP business communications solutions, grants Platinum Elite Partner status each year to its resellers that meet the most stringent product certification, software sales, renewal, and customer satisfaction requirements. "Our Platinum Elite program is the highest standard we offer and demonstrates a partner's commitment to achieving maximum return-on-investment for its customers through superior product knowledge and a focus on long-term customer satisfaction," said Interactive Intelligence (News - Alert) vice president of North America sales, Paul Weber. Avtex has more than a decade of experience deploying contact center solutions with mid-size to large organizations, offering fully integrated complementary capabilities for customer relationship management, portals, collaboration, unified communications, and application development. It has more than 140 customers nationwide using the Interactive Intelligence solutions. "With the Interactive Intelligence platform at the core of all our contact center solutions, we've been able to build both a depth and breadth of experience that gives our customers the highest value based on their unique business requirements," said Avtex president, Bob Denman (News - Alert). Avtex provides sales, deployment, and support of the Interactive Intelligence flgship product, Customer Interaction Center™ (CIC). CIC is an all-in-one IP communications software suite that provides multichannel contact center automation and enterprise IP telephony functionality for mid-size to large organizations. Its unique single-platform, open architecture was designed to eliminate the cost and complexity introduced by multipoint products. To learn more about CIC and other Interactive Intelligence products, visit http://www.avtex.com/what-we-do/technologies/interactive-intelligence-technologies.
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