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Sitel to Hire 140 positions in Las Cruces, New Mexico Customer Care Call Center
[November 08, 2010]

Sitel to Hire 140 positions in Las Cruces, New Mexico Customer Care Call Center


NASHVILLE, Tenn. --(Business Wire)--

Sitel, a leading global business process outsourcing (BPO) provider, today announced that it is actively expanding its customer care call center in the city of Las Cruces, New Mexico. The call center has begun a recruitment drive that will expand its staff by more than 140 associates by August 2011 to work with a new banking client.

During the recruitment drive, Sitel will seek both English and Spanish-speaking associates to support the continued expansion of Sitel's growing client portfolio that is outsourcing their calls to provide superior customer service. Sitel provides personalized customer care and the newly hired Las Cruces associates will provide inbound customer care support.

"This expansion reflects economic improvement in the local Las Cruces community," said Joh Munoz, site director at Sitel. "Since last month, Sitel has announced two expansions for different accounts and we continue to see growth into the new year."

In late October, Sitel's Las Cruces site announced the expansion of its staff by more than 80 associates working with a digital satellite television provider.

Prospective applicants interested in joining the talented team in Las Cruces are invited to apply online in Sitel's "Careers" section at www.sitel.com as soon as possible for immediate consideration.


About Sitel

Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book of Outsourcing, a Datamonitor company. Sitel's 52,000 associates provide clients with predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency. Sitel's customer interaction outsourcing solutions span 135+ domestic, nearshore, and offshore call centers in 26 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.


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