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Revol Wireless and Telespree launch on-device self-service solutionsAug 30, 2010 (Datamonitor via COMTEX) -- Revol Wireless, a provider of contract-free wireless phone service, has announced a new self-activation and account management capability on its mobile phones powered by Telespree Communications, a provider of on-device self-service solutions. According to the company, with Telespree Communications, its subscribers can enroll for new service directly on their handsets without calling customer service or requiring in-store assistance. In addition, subscribers with web enabled devices can also manage their accounts post-activation on their phones. In addition to being able to active new service, Revol Wireless customers have access to a selection of account management features on web capable devices including: view real time plan information, make payments on their bills, add money to their Revol Bucks accounts which allows them to purchase ringtones, games, entertainment and other downloadable applications. Scott Bergs, COO of Revol Wireless, said: "Telespree's solutions help Revol Wireless to provide our customers with a new level of support and convenience by enabling them to activate phones and set up accounts directly from their phones and begin making calls within a few minutes. Of course, customers can still visit a store or call customer service if they prefer, but this solution puts the customer in control of when and where they receive support." http://www.datamonitor.com Republication or redistribution, including by framing or similar means, is expressly prohibited without prior written consent. Datamonitor shall not be liable for errors or delays in the content, or for any actions taken in reliance thereon |
