[August 28, 2010] Glowpoint Adds Support for LifeSize and Tandberg Technologies to Cloud-Based, Automated Diagnostics Tool Tweet Aug 29, 2010 (Close-Up Media via COMTEX) -- Glowpoint, a global provider of managed services for telepresence and video conferencing, announced the upgrade of its hosted, cloud-based, automated diagnostic application, called Video Room Sweep (VRS), to include support for managed service customers utilizing LifeSize and Tandberg technologies. The initial version of VRS, which supported Polycom and Cisco technologies exclusively, launched in December of 2009 to provide diagnostic capabilities for Glowpoint managed service customers across the globe. Glowpoint said its VRS automatically performs "sweeps" and emulations of video sessions for all components of telepresence and video conferencing environments. Offering a more proactive, automated, and scalable level of managed service, VRS ensures higher in-use rates of video technology by providing predictable performance and a greater return on investment. Glowpoint currently provides a full suite of VNOC managed services to approximately 700 telepresence / video rooms, and has produced more than 60,000 video conferences for its clients. In addition, more than 580 enterprises, and thousands of video systems with mixed video environments, are connected to Glowpoint's Telepresence interExchange Network (TEN), which enables business-to-business video calling across the globe. ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]