[August 03, 2010]

AOTMP Report: Benchmarking the Total Cost of Wireless Mobility Management

Managing mobility services and human capital requirements can be a difficult proposition for the enterprise. Considering today's economy and pressure from senior leaders to reduce costs and increase service value, managers within Telecom and IT departments are challenged to control spending while maintaining acceptable levels of performance and service for internal constituents with fewer resources at their disposal. The report, "Benchmarking the Total Cost of Wireless Mobility Management," benchmarks how enterprises distribute their budgets and allocate resources for wireless mobility management activities.

"Wireless Mobility Management is a rapidly evolving business practice," said Timothy C. Colwell, Vice President of Knowledge Operations at AOTMP. "This research grants enterprises visibility into financial and resource benchmarks against which mobility programs can effectively be planned and matured."

In the second of a two part series of research publications, AOTMP focuses on the wireless environment which includes wieless voice and data and associated services. "Specific environmental factors such as the size of the organization and presence of a TEM or WMM supplier will influence behaviors, our research looks across 3 different size organizations to help level-set expectations." said Scott Lawrence, Director of Research at AOTMP.

The report serves as a guide for the enterprise in order to assess their own telecom budgets while providing FTE and other key benchmarks for managing wireless mobility management activities including:

1. Line item telecom budget costs comparisons

2. Average FTE requirements for TEM activities

3. Average number of telecom contracts

4. Average telecom contract length

5. Average number of service providers in the environment

6. Reporting effort metrics

To download a complimentary summary of research findings, please visit www.aotmp.com.

About AOTMP

AOTMP, headquartered in Indianapolis, IN, is the leading provider of information solutions for managing fixed and wireless telecom environments. AOTMP's proprietary certifications, benchmarks, standards and best practices deliver measurable improvement in efficiency and productivity for managing wireless, voice, and data services. From Fortune 50 companies to SMB, enterprises seeking the best return on telecom and IT services turn to AOTMP's industry research, advisory services, educational programs and performance management systems to achieve operational and financial efficiency. For more information, visit www.aotmp.com.

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