[June 25, 2010] Newfound Communications and UTDi Sign Reseller Partnership Agreement Tweet Jun 25, 2010 (Close-Up Media via COMTEX) -- Newfound Communications, a provider of call recording, interactive voice response (IVR) and dialing solutions for the telecommunications industry, announced it has entered into a reseller alliance with Unified TelData (UTDi), a provider of intelligent solutions for communications based in California. Under the terms of the agreement, UTDi said it will offer its customers Newfound's full portfolio of solutions including IP Call Recorder, VXML Dialer and MediaMixer. UTDi is a provider of business communications applications, software and services. The UTDi team has developed the skills needed to help businesses transform their operations with Internet Protocol (IP) telephony and reap the benefits of new Intelligent Communications applications. "Newfound's solutions are a welcome addition to UTDi's portfolio and the company's product produces great results in this extremely competitive market," said Bill Bivins, VP of Sales at UTDi. "We are encouraged to enter into this partnership with UTDi and believe its customers will benefit by deploying call recording and emergency notification products," said Kris Hopkins, President and CEO of Newfound Communications. "Our product suite fully complements UTDi's technology expertise, providing customers with the capability to take advantage of automated dialing and call recording solutions." Newfound offers three products. Newfound IP Call Recorder records any phone call, at any time, for any duration in a carrier, enterprise or contact center telephony environment. Whether calls are automated or agent-driven, the Newfound IP Call Recorder is a VoIP recording solution used to verify transactions, improve performance, optimize business processes and accurately evaluate contact center operations. Capable of handling millions of calls daily, Newfound's VXML Dialer manages VoiceXML-based outbound call campaigns and emergency alerts for carriers, call centers and enterprise. ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]